JOB PURPOSE
The Product Analyst is responsible for the ongoing operational support and maintenance of application offerings for the logistics solutions function to the business, ensuring that these services are delivered to meet the business operational and strategic needs with a high level of business customer satisfaction.
Key Roles And Responsibilities
- Provide end-to-end support, maintenance and governance of business applications within the ABInBev Africa Zone
- Investigate, assess and resolve user problems
- Pro-actively drive effective resolution of system incidents and user problems
- Ensure the application environment meets the needs of users through analysis of recurring incidents and problem management
- Implement change and release management for business applications by ensuring that all changes are documented, tested and passed through the appropriate change authority for approval
- Ownership of minor enhancements and bug fixes including the implementation thereof, ensuring that they follow the required processes and change control procedures
- Ensure all processes and procedures are appropriately documented, and the procedures are adhered to.
- Work with Product Owners to review and document business briefs/requirements and provide solution assessments.
- Facilitate new project activities to add value in timely delivery of projects
- IT related B Degree, Diploma or business related qualification
- Familiarity with hardware, software and network infrastructure
- Ability to facilitate workshops with business and IT representatives
- Ability to work in a matrix managed environment
- Business understanding of the value chain
- Good self management and interpersonal skills
- Strong systems aptitude
- Good motivational skills
- Logical and analytical thinker able to translate into practical business solutions into functional requirements and document these
- Ability to understand technical issues and how they impact on the business
- High energy level
- Able to work independently
South African Breweries (Pty) Ltd is an equal opportunity employer and all appointments will be made in line with South African Breweries (Pty) Ltd employment equity plan and talent requirements
The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short listing.
In accordance with South African Breweries (Pty) Ltd duty to provide and maintain a workplace that is safe for of our employees and their families, our customers and visitors, and the community at large from infectious diseases that may be reduced by vaccinations, we require all new appointments to be vaccinated as a condition of employment at our company.