The world is changing. We all want something different. At Luno, we see you as an individual.
Together, we're upgrading the world of work to unleash your potential and empower you to become the best possible version of yourself.
Upgrading the entire planet to a new financial system is a challenge of epic proportions. Like the first moon landing, it requires a special kind of people working together with unusual skill, focus and determination. Were changing the financial landscape, and to do so, we need the best team on board for our mission. In short, to achieve our goals, we need people with exceptional talent.
A Little About Us
- We make it safe and easy to buy, store and learn about cryptocurrencies like Bitcoin and Ethereum.
- We currently have over 7 million customers across 40 countries.
- We're part of the Digital Currency Group, a group of companies driving progress in the cryptocurrency and blockchain space that includes Grayscale, Genesis, Coindesk and Foundry Services.
- Our platform has processed over $21 billion to date.
- Were proud to be one of the worlds most international cryptocurrency teams from 43 different nationalities working across South Africa, Indonesia, the United Kingdom, Malaysia, Nigeria and Singapore.
You will design solutions for undefined problem spaces with a highly collaborative, cross-functional team of engineers, product managers and data scientists. Additionally, you are a recognised, trusted expert who is constantly looking to sharpen your user-centered approach. Youll bring this drive and artistry into a well-established, embedded team of Product Designers and UX writers with a focus on crafting experiences that deliver value. You will work in Fleet Experience that is responsible for building products that make it easy for our customers to invest in crypto, reporting to the Design Team Lead.
Our full stack product design guild consists of Product Designers, UX Writers, a UI specialist and a Principal product designer, and is currently 100% globally distributed.
Your mission will be:
- Working closely with product managers, engineers and UX writers to fully realise a feature or product.
- Conceptualising, wireframing and designing customer friendly experiences and prototypes that are both intuitive and engaging solutions to complex design problems.
- Translate UX (structure) to UI (surface) according to platform-specific requirements and produce development ready designs.
- Be the champion of our customers needs and discuss both benefits and hurdles of various design solutions with stakeholders, defending those that you believe in.
- Build product experiences based on data and analysis: perform desk and field research, build prototypes, conduct user interviews, perform usability, QA and A/B testing.
- Actively run experiments to validate ideas and hypotheses.
- Continually keep yourself and the rest of the design team up to date with the latest trends, techniques and technologies.
- Contributing to the evolution, maintenance and adoption of our design system
- Working with people who love building products and mentoring fellow design contributors through coaching and feedback.
- 4+ years of end-to-end (hybrid UX and UI) product design experience for Android, iOS and web.
- A well-rounded, strong portfolio demonstrating your UX and UI design process and impact.
- Strong creative problem solving, interaction design and prototyping skills and youre capable of conducting user research and visual design work.
- You love design; youre not satisfied with the status quo and obsessed with finding ways to improve!
- Proficient in popular design tools (e.g Figma, Sketch, Craft, Abstract, Miro). A strong knowledge of the Google Suite is an added bonus.
- Experience working in agile teams, with strong communication skills for articulating, discussing, and advocating design decisions with developers, copywriters and product owners.
- Excellent working knowledge of design systems, including Material Design and Human Interface Design.
- Experience in dialogue flow best practice and designing chatbots is advantageous.
- Experience in Payments, Help Centres and customer support is advantageous
- A Bachelors Degree, or equivalent.
- Leads Change: Takes control and exercises leadership. Initiates action, gives direction and takes responsibility to ensure delivery of objectives/goals/tasks/projects.
- Critical Thinking: Provides evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively. Quickly learns new technology. Communicating well in writing and can explain complex technical analysis to a non-technical audience.
- Creative Thinking: Open to new ideas and experiences. Seeks out learning opportunities. Handles situations and problems with innovation and creativity. Thinks broadly and strategically. Supports and drives organisational change.
- Plans and Organises: Plans ahead and works in a systematic and organised way. Follows directions and procedures. Delivers within the agreed time frames.
- Delivers Results: Focuses on results and achieving personal work objectives. Works best when work is related closely to results and the impact of personal efforts is obvious. Shows an understanding of business, commerce and finance.
If youre looking to work on something truly global and disruptive with a forward-thinking and ambitious team that values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.
Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!
- Live long and prosper. Weve got you covered with excellent private medical insurance.
- Generous maternity / paternity and even (yes, you are reading it correctly) paw-ternity for your furry friend.
- Annual Inspiration Day.. like that pottery course youve always been meaning to do!
- Work with a diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.
- We are a social bunch of people, we have virtual quarterly activities and drinks Fridays for whoever wants to join!
- We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts Monthly to break up your day and work that other part of your brain.
Luno offers a "Remote but Reachable" working policy. Please check out the details HERE
