We're On The Lookout For Energetic, Self-motivated Individuals Who Share Our Passion For Service In The Banking Industry. To Be Part Of The Journey, Follow The Steps Below:
- To see what life at Capitec is all about and complete a short assessment, please click here!
- Once you have completed the above finalize your application by clicking apply below.
- To support the Product Head in producing the best technology solutions to enable the service model for SME clients across the respective channels. This is achieved through partnering and collaborating with delivery teams across Capitec or otherwise partner with vendors for the sequencing and priority in which to build and develop the product.
- The role is responsible for translating strategic direction (the what) into a best in world product through the leadership of a dedicated team, with the single focus of the product and through the entire product life cycle, planning and management of delivery, (the how.)
- To take ownership and accountability for the Business Improvement Team, responsible for providing business engineering insights/designs, unlocking business efficiency and optimisation to improve client experience and throughput.
- To lead and manage continuous improvement in frontline sales and operations, providing strategic input and direction to Sales and Operations divisions to support the banks overall business objectives and strategies.
- Bachelor's Degree
- Honours Degree
Minimum:
Experience:
- At least 8 years management experience; senior level product development or product manager/owner
- 5+ years experience managing, developing and delivering a product previously.
- Working at tactical and operational levels and providing input into product strategy and business planning.
- Integrating business and technical product segments to achieve objectives, delivery and targets.
- Career experience to include some time in one or more technical roles.
- Communicating with technical and non-technical stakeholders across multiple business units.
- Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
- Scoping/running usability studies and/or customer research.
- Using data and metrics to test theories, confirm assumptions, and measure success
- Client development and validating products through customer feedback.
- Aligning operational initiatives and/or projects to corporate strategies and objectives
- Achieving goals and objectives through cross functional teams.
- Managing and working with remote / hybrid teams.
- Leading and managing multi-functional teams to deliver
- Business development in a banking/financial landscape
- Financial acumen sufficient for budget management
- Translation of product strategies into tactical and operational planning
- Systems thinking; able to take a big picture view, assess, recommend logical, sound decisions and influence others to achieve objectives.
- Relevant product expertise and process know-how
- Agile product ownership and methodology
- Domain specific knowledge, business insight, understanding of product technology, technical dependencies
- People management principles and techniques
- Stakeholder management principles and practices
- Data-driven approach; analytical and quantitative skills.
- Technologically literate and able to adapt to new technologies
Experience:
- Product development experience in the product domain at management level
- Working with Agile product ownership and methodology of translating and enabling business strategies and objectives into business benefits
- Initiation and implementation of innovative concepts
- In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)
- Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
- Process mapping and process improvements techniques
- Analytical Skills
- Attention to Detail
- Commercial Thinking Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Numerical Reasoning skills
- Verbal Reasoning skills
- Influencing Skills
- Presentation Skills
- Planning, organising and coordination skills
- Reporting Skills
- Clear criminal and credit record
