At Impact.com, our culture is our soul. We are passionate about our people, technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where your opinion is valued, your contributions are noticed, you get to work with fun and talented people solving cutting-edge marketing challenges with technology, and advance your career, this is the place for you. Impact operates globally with offices worldwide in Cape Town, Santa Barbara, San Francisco, Columbus, New York, London, and Sydney.
Our company is transforming how advertisers handle media and performance marketing partnerships. Our integrated suite of products enables digital brands and agencies to maximize their return on global ad spend by providing a single trusted view into the consumer journey from ad impression through acquisition across all devices and channels.
Why this role is exciting?
As the Product Manager of the Technology Revenue Team you will be responsible for defining, planning, and executing on features relating to the financial business processes within our platform. Your focus will be to facilitate the maximization of revenue earned for technology and related services provided. This will include offering, where appropriate, in application subscription management opportunities. You need to further ensure accurate, valid and complete billing and collection activities are maintained for such products and services provided. You will need to develop a solid understanding of our finance domain and be able to define an appropriate strategy to best suit the requirements of our clients and our financial systems. This will require an appreciation of control and financial risks and an ability to think critically as to how to create software to mitigate obstacles effectively and efficiently.
This role requires a candidate to deeply connect and understand the customer and business needs as well as to partner closely with stakeholders to develop the strategic direction of the product and build out the coinciding roadmap. A key part of your role will be to shift the focus from output to outcomes, measuring success based on the value delivered to our users and the business. You will establish clear goals and metrics for each product initiative, monitor progress, and adjust course as needed to ensure we stay on track to achieve our desired outcomes.
You will be responsible for influencing stakeholders and cross-organizational action by telling the customers story and substantiating recommendations for change. Requires at least 4 years of experience as a product manager, with significant relevant experience in successfully managing, growing, and commercializing software products, SaaS by preference.
Responsibilities:
- Work directly with both internal and external customers to discover and prioritize use cases and requirements
- Drive alignment across multiple Financial teams and stakeholders, Engineering, Product, Design, Data Analytics to deliver on the vision and strategy
- Strategize and prioritize across the Impact.com user journey for opportunities to accelerate reach and drive funnel metrics
- Oversee building of prototypes and MVP products, measuring successful delivery to our customers and being accountable for KPIs and OKR targets
- Analyze data and feedback to identify both problem areas and opportunities
- Collaborate with research, design and engineering to create simple and innovative solutions
- Present and justify new ideas to product development leadership
- Prioritize product roadmaps and effectively manage product delivery plans
- Ensure products and releases are launched on schedule with high attention to detail and quality
- Ability to use Product Management frameworks to align stakeholders and leadership on product direction/key decisions. Effectively influences for best outcomes
- Build feedback and data loops into products and feature-sets to enable continuous systematic improvement at scale
- Exhibit storytelling and persuasive influencing techniques that build trust with team and partners and establishes long-term relationships
- Strong interpersonal skills, ability to communicate effectively through various methods
- Self-starter who has a problem-solving aptitude and inventive thinking skills
- Data informed with an aptitude for tackling and distilling data into salient insights to drive timely decisions
- Action-oriented with a demonstrated ability to solve complex problems by creating customer-first solutions and iterating quickly to get results
- Ability to think strategically and implement tactically
- Proven history and track record of setting goals/OKRs and achieving success in taking platforms to market or generating growth
- A strong understanding of product design, user experience, and product testing
- Ability to prioritize tasks effectively and handle multiple projects simultaneously
- Expertise in agile development, defining product requirements and user stories
- Working with engineering and design to ensure successful product delivery
- Casual work environment, including working from home
- Flexible work hours
- Unlimited PTO policy
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- 6 month paternity/maternity leave
- Training & Development
- Learning the advanced partnership automation products
- Medical Aid and Provident Fund
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with Momentum for provident fund
- Restricted Stock Units
- 3-year vesting schedule pending Board approval
- Internet Allowance
- Fitness club fee reimbursements
- Affiliate & Partnerships Industry Fundamentals Certification by PXA
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