Set, prioritise and evaluate the work generated by business product owners and development teams, ensuring the delivery of high-quality products meeting all necessary business outcomes, requirements, features and functionality required by the business for the Cell Captive Platform and related solutions, data acquisition and usage of said data in the Guardrisk Group.
Requirements
- Relevant qualification in Computer Science, Information Technology, Industrial Engineering, or related area (essential)
- Relevant progression certificates (such as Agile/LEAN) Scrum Certified Product Owner (desirable)
- At least 2 years' relevant experience as a Product Owner or Product Consultant (essential)
- At least 5 years' relevant experience as a Senior Developer, Project Manager, Business Analyst, Development Manager or Agile Coach (essential)
- At least 6 - 8 years domain knowledge in Insurance (Short Term / Life / Microinsurance / Health Insurance) (essential)
- Experience of managing projects, BAU work and product road map prioritisation (essential)
- Exposure to diverse IT solution implementation in a variety of environments (desirable)
- Experience in cell captive solutions, CRM solutions, broker portal solutions, BPM/workflow solutions, business process/strategy analysis, solid business acumen/skills and SME stakeholder management/commitment between business and solutions
- Knowledge of client experience and client lifecycle management
- Exposure to defining minimum viable products (MVPs)
- Knowledge of standard software development roles and responsibilities
- Knowledge and experience of working with Agile delivery methods
- Knowledge of requirements capturing and specification techniques
- Knowledge of conducting user research and working with teams to develop wireframes and specifications for new product features
- Knowledge of project management including product-based planning techniques, business case creation and maintenance, and risk management
- Experience of managing multiple feature development in one backlog
- Experience in scheduling functional and non-functional requirements
- Understanding of end-to-end product management principles
- Responsible for the full product life cycle and road map of end-to-end products including visibility, finance, marketing and enhancement of product value proposition within the Guardrisk Cell Captive businesses
- Align development teams priorities according to business outcomes and requirements based on the business strategy and priorities.
- Ensuring the business strategy and business outcomes are translated to tangible deliverables, compiling a product backlog in agreement with business
- Actively manages and prioritises the product backlog, ensure the product backlog is visible and clear to all parties. Show the Agile Delivery Teams what is next
- Focus on "the search for a better way(vision) in the digitization journey of the Guardrisk Cell Captive businesses, working closely with all key stakeholders
- Be a knowledge leader with regards to the product, keeping abreast with market, practices and client trends
- Take accountability for the Business Capabilities, User Experience and Technology solutions for the Cell Captive businesses in consultation with the Cell Captive businesses and the Ecosystem of Solutions providers
- Work closely with the CIO, COO, Business Solutions Architect, Business Product owners and the Enterprise Solutions Architect to ensure alignment and design for the future of a digital Cell Captive business is achieved
- Ensure the business have a clear understanding of the governance frameworks within which we deliver as part of a regulated insurer and a business unit of Momentum Metropolitan Group
- Facilitates the relationship between Business and the Agile Delivery Teams delivering the solutions in the Cell Captive businesses
- Where appropriate align the project approach to achieve business outcomes, this might require deviating from the Agile approach
- Supports the Agile Delivery Teams in delivering value, working closely with Scrum Masters in delivering agreed Sprint Goals
- Contributes to the vision and roadmap required by the businesses
- Become the de facto voice of the Cell Captive Businesses on delivery
- Work closely with the CIO and COO to ensure capacity is right for optimal development velocity
- Stay abreast of modern technology solutions available
- Reporting to stakeholders and relevant committees as defined. Project progress and status reporting
