Posted on: 01 July 2024
ID 918169

Product Specialist

Who are we?

Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratise financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realise their dreams.

What will you do?

Responsible for the implementation of products. The incumbent prepares a brief outlining the implementation procedures, the rate parameters, the business rules, et cetera and is responsible for the maintenance of product information. This position provides the training ground for the senior product manager positions.

What will make you successful in this role?

To be successful in this role, you will need to excel at the following:
  • Participate in the formulation of the Loyalty and Rewards Sales and Support strategy for all its products that must be executed within the SanlamConnect environment. These products include the Sanlam Reality Paid-For Rewards and Wealth Bonus Rewards options.
  • Establish, nurture, and manage relationships with key stakeholders - Loyalty and Rewards management, SanlamConnect Manco, Intermediaries and Regional Marketing teams.
  • Lead the promotion of the Loyalty and Rewards products within the SanlamConnect businesses (Tied intermediaries and independent brokers) through effective intermediary engagements - sales meetings, training, sales support. Represent Loyalty and Rewards products at internal and external events - conferences, promotions, activations.
  • Provide regular sales performance reporting to key stakeholders (Loyalty and Rewards management, Regional Executives and General Managers, Business Managers, etc), supported with tactical plans to improve and/or maintain performance levels.
  • Provide sales support to intermediaries to ensure that they have the necessary information and tools to promote Loyalty & Rewards products to their clients.
Qualification and Experience
  • Tertiary qualification, a degree in a commercial or sales discipline will be advantageous.
  • CFP/Financial Planning qualification will be advantageous.
  • 2-5 years relationship management. sales and/or marketing experience.
  • 1-2 years experience within the Loyalty and Rewards sector will be advantageous.
Knowledge and Skills

Conduct client/market research

Specialist product support

Product enhancements

Product performance tracking and measurement

Management of employees

Relationship management skills

Time management skills

MS Word, Excel, PowerPoint skills

Presentation skills

Knowledge of sales strategies and tactics

Knowledge of loyalty programs

Analysis of business and sales metrics

Personal Attributes

Business insight - Contributing through others

Financial acumen - Contributing through others

Organisational savvy - Contributing through others

Decision quality - Contributing through others

Build a successful career with us

Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Collaborates - Contributing through others

Being resilient - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
Occupation:
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