Posted on: 04 September 2023
ID 884443

Professional Assistant

About Discovery

Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.

Our fast-paced and dynamic environment enables smart, self- driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Strategic Client Solutions Hub

The Strategic Client Solutions Hub is a world-class strategic partner, to a segment of key clients. The Hub focuses on understanding client challenges and opportunities, leverages all our innovation, products, data assets and insights across the Discovery group to provide comprehensive solutions that unlock long term, sustained value for the client. Leveraging the relationship, trust and strategic understanding of the client, the Strategic Client Solutions Hub will identify new opportunities for bespoke value propositions that are unique and valuable to the client supported by our best-in-class Distribution, Key Account Management and Servicing teams, tools, systems and processes.

About New Markets

Discovery Health has defined as one of its key objectives the growth of the business and its earnings from non-scheme business. This objective necessitates the development of new innovative health and wellness products that add value to employers, employees, and individual members. This strategic thrust will enable richer integration of Discovery Health as a key strategic partner in the comprehensive management of the health and wellness of its clients. Leveraging Discoverys unique IP and shared value model, Discovery Health will drive to grow in New Markets and be a leader, offering superior and innovative products and achieving the greatest market share.

The New Markets portfolio houses Discovery Healths new market businesses, covering employer as well as retail, including:

Healthy Company (Employer only)

Flexicare

Prepaid

Trauma

Gap Cover, and

Healthcare Fund (Employer only)

As well as any other solutions that may be developed in future to add value to employers, their

employees, and individual members.

Key Purpose

The successful candidate will be responsible for supporting the Strategic Client Solutions Hub and New Markets Team, alongside the current Professional Assistant in a dynamic and exciting environment, focused on growth. This person will play a key role in managing a range of administrative and organisational responsibilities, whilst engaging a broad range of internal and external stakeholders. The role forms part of a tight knit team working together to create new assets for the business. Weare lookin g people with the right skill set, as well as an entrepreneurial and resilient mindset!

Areas Of Responsibility May Include But Not Limited To

Executive Assistant Support

Diary Management

Meeting management: Room bookings, preparation of Agendas, taking accurate minutes, following up on matters arising and timeous distribution of documentation.

Coordinating internal and external meetings, including partnering with marketing to plan larger key client events.

Engaging with senior Executives at client and other external partner companies as needed

Arranging local travel as required

Reimbursements as well as any additional ad-hoc support where needed

Administrative Support

Compiling reports or presentations in a professional manner

Managing the CRM system for the Strategic Client Solutions Hub team; including executive dashboard management, logging of client contacts, engagements & opportunities; as well as partnering with support team on development requests and technical support

Assist with the coordination of the RFP processes to support new business generation

Documentation of SOPs, processes, business continuity requirements and other key business requirements

Building a strong network across the Discovery Group to inform how best to navigate complex client queries and support client-facing members of the teams

Assisting with on-boarding, off-boarding and asset management

Support With Additional Requirements And Projects That Arise

Personal Attributes and Skills

The successful candidate will be required to demonstrate the following critical attributes and competencies:

Excellent communication, comprehension, and organisational skills

Works productively in a high-pressure environment

Has an entrepreneurial mindset and is resilient

Demonstrates a strong sense of initiative and sound judgement

Upholds ethics and values

Maintains absolute confidentiality

Adapts well to change

Works in a systematic, methodical and orderly way

Manages time effectively and is punctual and reliable

Thorough, positive and energetic

Education and Experience

Matric and a tertiary qualification is preferable

3-5 years working experience as a PA, office/project administrator or functional coordinator supporting a senior team

Excellent written and verbal communication skills

Presents a professional image.

Proficient in MS office at an advanced level (Ms Word, Ms Excel, Power Point, Outlook)

Employment Equity

The Companys approved Employment Equity Plan and Targets will be considered

as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply .

EMPLOYMENT EQUITY

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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