About Johnson & Johnson
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Essential Job Duties And Responsibilities
KEY RESULT AREAS
- BUSINESS AREA PERFORMANCE:
- Conduct all activities in a CREDO based manner and maintain compliance to Health Care Compliance, industry and company standards to drive business performance
- Act as an ambassador for Janssen Pharmaceutica (Pty) Ltd
- Meet or exceed annual sales targets as determined in the assigned incentive targets by quarter for the financial year and be accountable for results
- Effectively communicate and implement strategies as determined by the Brand managers
- Accountability and management of territory through Salesforce
- Customer interaction excellence metric achievement to meet business requirements to reach Health care practitioner customer base with the correct frequency, channel and content
- Interact with correctly targeted customers through approved channels - virtual or physically to build relationships, gather market in intelligence, deliver key strategic messages and deliver key value-add to customers
- Conduct in-service training as required
- Completes administrative responsibilities efficiently and as per established deadlines
- Sales force effectiveness by analyzing sales, customer and activity data to monitor progress against objectives and communicate information to Sales and Brand managers; implement corrective action where necessary
- Develops a territory coverage plan that maximizes selling time with all account professionals, while coordinating efforts with company counterparts, to ensure good coverage and continuous selling effort
- Collaboration with brand managers to ensure correct implementation of strategy and activities
- Organize and conduct promotional events and promote Janssen products in a compliant manner such as business meals, group meetings or other
- Timeously input all required data into Veeva as requested and as business need is determined
- Effectively incorporate Janssen selling skills incl. but not limited to AIDiNC selling process
- Actively participate in ongoing and required knowledge assessments pertaining to strategy, clinical trials, product and competitor with an achievement of required company pass rates (80%)
- Taking accountability for enhancement of own knowledge pertaining to the role through ongoing research and reading
- Ensure familiarity to relevant sales documents e.g. Incentive Forecast Document
- Provide regular and ongoing feedback to the sales and marketing managers regarding:
- Competitor activities and relevant market dynamics
- Strategy and promotional messages and material
- BUSINESS AREA MANAGEMENT:
- Create, build and expand the value of the business area through providing feedback of in-field intelligence
- Develop and expand technical knowledge necessary for business area management and customer interaction utilizing platforms provided by J&J
- Ensures all requests and assignments meet company requirements and are submitted by established deadlines
- Develop a full understanding of business and team sales goals including brand specific critical success factors and participate in team discussions
- Build a collaborative environment across all teams and take on delegated responsibilities from sales manager to support the team as required
- Prepare, attend and actively participate in sales and marketing team meetings including weekly team meetings, trainings, congresses and cycle meetings
- Collaborate within and outside of the direct team to aid in delivery of business results
- Respond to requests for support from other customer facing colleagues in direct team or other regional divisional teams and proactively share information and insights
- Help to build respect, commitment, cohesion, responsibility and accountability within the team and work to building the Leadership Imperatives of Shape, Connect and Grow
- Minimum 3-5 years sales experience in an ethical pharmaceutical company
- Specialist physician detailing experience
- Product & disease knowledge is advantageous (Gastroenterology, Rheumatology, Dermatology)
- Ability to travel approximately 25%
- Accountability and ownership
- Proven leadership skills and ability
- Excellent interpersonal and communication skills
- Highly motivated and self-starter
- Ability to work independently and be a team player
- Business acumen and ability to analyze data
- Able to plan and network effectively
- Exceptional selling ability and demonstrated successes
- Adaptable, flexible
- Innovative and solution and decision seeking
- High learning agility
- Computer literacy
- Territory management using supporting tools e.g. Customer relationship management platforms
- Valid driver's license and safe driving record
- LIVE OUR CREDO : Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics and ensures everyday actions contribute to Our Purpose
- CONNECT : Builds internal and external relationships based on respect, Collaborates openly across boundaries and acts as a team player.
- SHAPE : Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.
- Grow : Develops self and others to reach their goals, engages in open & honest conversations and Drives performance by managing energy and taking ownership for outcomes.
