Profiler Specialist Investigator

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Old Mutual Insure is looking for a Profiler in the Investigation department . The role is responsible for Data gathering, data intelligence, document verification, vehicle data correction, circumstance scrutiny by applying all relevant checks and provide feedback to Investigators.

You Would :

• Minimizing fraud.
• Determining the merits of the claim
• Fraudulent versus legitimate
• Report findings of evaluation in an effective and unbiased manner.
• Ensure the timeous identification, if possible, of fraudulent claims, resulting in monetary savings for the company.
• To build and maintain relationships with relevant stakeholders, internally and externally.
• Providing excellent service to claim departments.
• Ensure data is quality controlled.
• Effectively communicate and give feedback to clients, staff, and call Centre when and as required.
• Strive to ensure clients are satisfied with SIU service delivery.
• Analyze query and complaints trends and suggest solutions.

Qualifications And Experience

• Grade 12/Standard 10/NQF 4.
• Short-term insurance qualification / FAIS accreditation or a FAIS recognized qualification will be highly beneficial
• Minimum 3 years claims experience on Commercial & Personal line

The Recruitment process:

• TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. It will also allow up the opportunity to get to know you a little better, and ensure OMI can meet your needs
• Panel Interview: This will be with 2 members of the senior leadership of the data team and 1 member of the HC leadership team
• Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification
• Final Feedback

All About OMI:

https://www.oldmutual.co.za/about/old-mutual-insure/

https://www.linkedin.com/posts/old-mutual-insure_i-work-at-old-mutual-insure-of-course-activity-7161674472469524483-w0j6?utm_source=share&utm_medium=member_desktop

Skills

Education

Closing Date

18 October 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

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