Posted on: 05 April 2023
ID 856340

Programme Manager

About Discovery

Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Vitality Group

Vitality Group, a subsidiary of Discovery Limited is responsible for the expansion of the Vitality Shared-Value Insurance business model beyond South Africa and the UK, serving to fully leverage the assets and intellectual property of Discovery beyond its primary markets. The business forms equity or contractual partnerships with leading global insurers to integrate Vitality and shared value with partners insurance and financial services products in the markets where they operate. Vitality Group also operates a business providing wellness solutions to employer groups in the United States. Vitality Health International, a business unit within Vitality Group coordinates and focuses on resource allocation to Discoverys emerging, global health insurance initiatives. Vitality Group is also responsible for Discoverys 25 percent equity investment in Ping An Health, the largest comprehensive medical insurer in China.

To date, Vitality Groups businesses jointly reach more than 27 million lives across 40 markets (Argentina, Austria, Australia, Canada, China, Ecuador, France, Germany, Hong Kong, Indonesia, Japan, Macao, Malaysia, Mexico, Netherlands, New Zealand, Pakistan, Philippines, Portugal, Saudi Arabia, Singapore, South Korea, Spain, Sri Lanka, Thailand, the United States and Vietnam) as well as our primary markets in South Africa and the United Kingdom.

Key Purpose

The Agile Programme Manager will be responsible for the end-to-end Project/Programme Management Delivery which includes the support of project/programme management related processes, standards, policies and methodologies. Performs the duties of a scrum master, including but not limited to agile planning, agile organizing, facilitating stand-ups and managing of resources to bring about the successful completion of tasks, projects and programmes. Manages the sequence of activities in an agile manner and allocates resources to complete the project & programme life cycle. Has the authority, accountability and responsibility for managing projects and programs to achieve the business vision and objectives. Acts as an evangelist of the discipline, using opportunities to promote the benefit of a structured & organised approach to change and coordinated effort.

This role, a gile Programme Manager plays a major role in building relationships with the client, team and business. You will be an effective advocate of the market facing team in the project and programme development lifecycle and will interface with several teams, Business Analysts, Developers, Testers, Actuaries, Product Specialists, development teams locally and abroad (different time zones), testing teams, executives and most importantly the client to implement initiatives that support and drive engagement in the Vitality wellness program. The incumbent will spend 70% of their time on Programme Management duties, and 30% on Scrum Mastering duties (70/30 split). It is therefore vital for the incumbent to have experiences on both.

Interaction With People

Areas of responsibility may include but not limited to:
  • Understand, interpret and translate strategic objectives into projects with measurable outcomes
  • Managing the day-to-day operations of the project management team by providing hands-on approach across projects and programmes
  • Plan, allocate, organize and control tasks and projects to the Project Management team
  • Train and coach project leaders and stakeholders on the project management process, related principles and methods
  • Provide mentorship regarding best practices for project management and programme management
  • Interact with business stakeholders at all levels of the organization
Do c u m e n tat i o n :
  • Create agile project plans
  • Document, update and communicate weekly and monthly progress updates
  • Document , update and communicate project risks and mitigations
  • Document and communicate lessons learned
  • Create a standard set of principles and methods, practices, and templates for managing various projects across the business
P r o Ce s s
  • Lead agile activities
  • Produce estimates for proposed work to inform enhancement costs
  • Perform risk analysis on proposed development initiatives
  • Identify and drive process or other solutions to improve business results, product performance and client satisfaction
  • Employ critical thinking and problem-solving skills during planning & execution of solutions
T e Ch n o l o Gy
  • MS Project
  • MS PowerPoint
  • MS Excel
  • MS Word
P r o j ect k no wled g e :
  • Getting things done and delivering on the quadruple constraints (Scope, time, budget, and Budget)
  • Coordinate projects with business, Product Analysts, Actuaries, Business Analysts, Project managers, stakeholders and technical resources
  • Understand project plans and milestones
  • Help identify dependencies on projects as part of project planning and delivery
  • Involved in project estimation processes, planning, execution and testing
  • Creative thinker who comes to the table with alternative solutions when first-ask options prove to be too costly or complex.
  • Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
  • Determine the objectives and measures upon which the project will be evaluated at its completion
  • Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
  • Ensure that all project personnel receive an appropriate orientation to the organization and the project
  • Contract qualified consultants to work on the project as appropriate
  • Execute the project according to the project plan
  • Monitor the progress of the project and adjust as and when necessary to ensure successful completion of the project
  • Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
  • Ensure that the project deliverables are executed on time, within budget and at the required level of quality
  • Monitor and approve all budgeted project expenditures
  • Manage all project funds according to established accounting policies and procedures
  • Evaluate the outcomes of the project as established during the planning phase
Key Skills And Expectations
  • Be optimistic, outgoing, confident, curious and self-driven
  • On time delivery with rigorous attention to detail is a must
  • Facilitates stand-ups and project meetings
  • Manage multiple concurrent tasks , projects and programmes
  • Gathers requirements from business on big and small projects
  • Drafts and gets Risk registers and Risk mitigations
  • Ability to use JIRA
  • Drives, oversees and reviews post project reviews
  • Produce an accurate Project/Programme plan from all stakeholders
  • Accurately document actions, decisions, issues and risks clearly defining project objectives
  • Presentations and walk-through discussion. Obtain sign-off on documents
  • Perform project estimation for BA tasks
  • Make recommendations to client on projects and programmes
  • Present to senior stakeholders and team
Personal Attributes and Skills

Personal Attributes or Competency Profile

Discovery Person
  • Values Driven:
    • Committed to integrity and ethics in business
    • Behaves consistently with Discovery Values
  • Optimistic:
    • Motivated by a positive future
    • Energised by challenges
  • Learns on the Fly:
    • Embraces the unfamiliar
    • Experiments to find solutions
  • Resilient:
    • Recovers quickly from setbacks
    • Grows from negative experiences
  • Instils trust:
    • Follows through on commitments
  • People Savvy:
    • High EQ with low ego
  • Drives Results:
    • Energises self and others to achieve
    • Consistently exceeds goals
  • Problem Solver:
    • Looks beyond the obvious
    • Finds sustainable solutions
    • Process and customer experience focus
    • Risk Mitigation
    • Solutions driven
At Discovery Leaders

(applies to Manager Level and above)
  • are students and Master of Communication (verbal & written)
  • are inspirational leaders who live the values and believes in the core purpose
  • are humble
  • treat others with care, dignity and respect
  • ensure that the business case prevails
  • have a bias for action
  • understand that people are Discovery's greatest asset
  • build an environment for optimal performance
  • set ambitious goals and implement the highest standards
  • never stop learning
  • have and express strong beliefs and views, yet are open-minded and support the chosen path
Education & Experience

Education

Required

Education / Qualifications / Accreditations with Professional Body
  • Matric
  • NQF Level 7: Relevant Bachelors Degree (Preferably in Project and Programme Management)
Technical Required
  • Planning and Execution
  • Business writing skills
  • Communication (Presentation and facilitation skills)
  • Stakeholder management
  • Jira
  • Scrum master skills
Preferred (would Be Advantageous)
  • Process
  • Project Coordinator/Administrator
Work Experience

Work Experience
  • At least 7 years experience in a Project Management role
  • Minimum 5 years experience in a Programme Management role
  • At least 2 years experience as a Project Coordinator/Administrator
  • Sound experience in applying and implementing project management methodologies.
EMPLOYMENT EQUITY

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Occupation:
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