Dimagi is an award-winning social enterprise and a certified B Corp and Benefit Corporation. Our primary product, CommCare, is the most widely-deployed open-source digital platform for enabling Frontline Workers. Since 2002, Governments and organizations across all sectors have built customized mobile, web, and SMS applications on CommCare to deliver services to underserved populations. Dimagi is more than a tech company. We are an impact-first team of compassionate people from all parts of the world and all walks of life, dedicated to using business as a force for good in global health and development.
About The Solutions Division
The Solutions Division's mission is to build and scale sustainable, high-impact digital solutions that amplify frontline workers and programs in Low and Middle Income Countries (LMICs). We offer professional services to partners to impactfully deliver Dimagi technology and / or programmatic expertise.
About The Position
The Solutions division is looking for a Project Analyst to join our team in South Africa. This position is open to remote employment in South Africa or can be based out of our office in Cape Town. The Project Analyst is a key member of the Project Delivery team, and will directly support our project teams in creating high-impact, reliable, user-friendly digital systems for Dimagi's public health partners. In this role, you will support a project team working on the optimal design and development of applications built on Dimagi's flagship platform CommCare - including requirements gathering, design, testing, implementation, and monitoring.
Responsibilities
- Requirements Gathering: Work closely with the project manager(s) to define requirements by refining business requirements and translating them into technical requirements.
- Support the team in building the optimal system according to the requirements gathered, taking into account end-user experience
- Create additional process/workflow maps or other reference documents to clarify system behavior and facilitate a clear understanding of business requirements
- Understand changes to the project scope and project schedule, and adhere to the appropriate change control techniques
- Product documentation: Support the development and maintenance of functional, technical, and training documentation
- Support training activities, including the creation of training materials and user-facing documentation, and leading training sessions with the client and end users
- Support client and internal teams in understanding how to effectively use the CommCare system and adherence to the agile delivery mode
- Quality Assurance and Testing: Manage product quality throughout the software development life cycle
- Update and execute system quality assurance test plans to ensure the project team delivers a high-quality product
- Update and maintain project tracking tools (e.g., Asana, Jira, etc.) as relevant
- 1 - 3 years of experience in project coordination or project implementation
- Must be fluent in English (written and spoken)
- Experience working on software projects
- Experience working in and coordinating with dynamic teams
- Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
- Ability to balance multiple completing tasks across multiple projects
- Excellent organization skills
- Eligible to work in South Africa
- Able to travel to remote settings throughout Southern and East Africa (estimated travel - 10-25%)
- Familiarity with the agile model for the software development lifecycle and quality assurance
- Experience using project management tools like Asana, Jira, or Confluence.
- Experience working in an R&D team; Write research papers, work on experimental design process and/or carry out a predetermined research goal
- Formal training in Public Health, including a degree
We aim to make a difference, not just as a company but also as an employer. We are transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions that is non-negotiable. The salary for this position which is affiliated with Dimagi's Cape Town office is 436, 354 ZAR annually.
The benefits we offer are geared towards having a strong impact on our staff's well-being. A few of our key benefits are outlined below:
- 100% employer-sponsored medical insurance
- 5% match to Employees' Retirement Fund
- Employee stock option plan
- 30 days paid time off inclusive of holidays
- Unlimited sick time and excellent parental leave policy
- Access to a flex-time policy that allows employees to work based on a flexible work schedule
- Professional Development Benefit
- Access to an Employee Assistance Program (EAP) through Magellan Healthcare
Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are interested in applying for employment and need special assistance or a reasonable accommodation during the application or interview process for a posted position, please contact us at 617-604-2123 or send an email to accommodations@dimagi.com detailing your request.
