In this role, you will play a key part in executing and coordinating Operations Properties projects across our retail stores. Youll work closely with the Operations Field Team, suppliers, and key stakeholders to ensure seamless project delivery, while also supporting procurement and handling administrative tasks.
Key Responsibilities
Project Coordination & Execution:
- Plan and coordinate store project rollouts within Operations Properties.
- Ensure projects meet specifications, timelines, and budgets.
- Conduct site surveys and finalize SNAG lists.
- Maintain professional and consistent communication throughout the project lifecycle.
- Handle cost estimations, VOCs & SNAGs.
- Process SAP transactions and send quotes to Ops Finance.
- Oversee the procurement & maintenance of store equipment for the Properties team.
- Act as a liaison between stores, contractors, and suppliers.
- Ensure effective project updates and communication.
- Arrange shop fittings and contractor schedules.
- Track project completion & service delivery.
- Escalate and resolve queries.
- Provide regular progress reports and oversee project handovers.
- Process invoices & procurement requests.
- Assist with procurement for CAD projects and store revamps.
- Ensure accuracy and adherence to deadlines.
Knowledge & Expertise:
- Understanding of store layouts & retail operations.
- Vendor negotiations & supplier management.
- Budgeting & cost control.
- SLA agreements & contract management.
- Project management & coordination skills.
- Strong analytical & problem-solving abilities.
- Advanced Microsoft Excel & data-driven decision-making.
- Excellent communication & stakeholder management.
- Ability to simplify processes & work independently.
- Detail-oriented, proactive, and highly organized.
Qualifications & Experience:
- Grade 12 (Matric).
- Diploma/Degree in Business, Retail, Project Management, or Business Administration.
- 4-8 years experience in retail operations, working closely with stores & field teams.
- At least 2-3 years in project coordination or management within a retail environment.