The Council for Scientific and Industrial Research (CSIR) is a leading scientific and technology research organisation that researches, develops, localises and diffuses technologies to accelerate socio-economic prosperity in South Africa. The organisations work contributes to industrial development and supports a capable state.
Properties Supervisor
About The Job
The CSIR has a vacancy for Properties Supervisor in the Facilities Management and Security Services portfolio, who will ensure that vacant and tenant spaces are maintained according to set standards. The incumbent will ensure that tenant operations do not have a negative impact on the CSIR. This position is based in Pretoria.
Key Responsibilities
Tenant Supervision
- Manage tenant occupied spaces take on, take back inspections and sign off on condition,
- Log calls for maintenance requirements Inspect tenant spaces to verify logged calls for technical requirements;
- Show potential tenant available spaces for lease;
- Manage all tenant calls on behalf the CSIR and ensure closure according to the Service Level Agreements;
- Ensure tenants comply with the CSIR Tenant Procedures Manual;
- Ensure tenanted space is provided with the necessary soft services according to CSIR standards;
- Ensure all tenant improvements are approved by the CSIR;
- Manage tenant space improvements on behalf of the CSIR;
- Ensure tenant building contractors are approved by the CSIR prior to commencement of work;
- Supervise tenant spaces to ensure compliance with CSIR processes and procedures;
- Ensure building plans are updated for all tenant upgrades;
- Assist in carrying out space verification annually;
- Assist in managing Tenant obligations to ensure that utilization complies to legislation;
- Verify leased spaces according to floor plans;
- Ensures all vacant spaces are secured and safe from theft and vandalism;
- Ensure keys control for all spaces;
- Control property storerooms;
- Verify spaces according to space register;
- Inspect vacant spaces and make recommendations to management;
- Advice and guide external tenants in respect of the compliance to CSIR norms standards, building related legislation and procedures;
- Manage tenant relations within the Properties Management Department and Facilities Management;
- Provide tenant liaison between CSIR and private tenants;
- Receive and implement customer requests timeously;
- Handle and solve internal and external customer complaints in an effective and efficient manner;
- Redirect customer complaints where necessary to the relevant parties for speedy resolution;
- Ensure liaison and maintain good relationships with internal and external stakeholders;
- Attending to all operations and maintenance issues for the Leased Portfolio with internal stakeholders;
- Supervise tenant queries to achieve customer satisfaction targets;
- Ensure compliance with SHEQ regulatory requirements and standards in area of responsibility, including compliance by outsourced contractors/service providers and tenants;
- Implement corrective action where deviations occur for the entire CSIR;
- Identify risks, implement and drive mitigation plans for CSIR;
- Advise Tenants on OHS requirements and ensure compliance;
- Support the internal and external clients to ensure compliance with CSIR Safety, Health Environment and Quality (SHEQ) requirements;
- A National Diploma or equivalent in the discipline of Facilities Management, Engineering, Property Management or Business Administration;
- A minimum of five years experience in property management or Facilities Management Environment;
- Knowledge or experience in Archibus will be an advantage;
- Drivers license is require;
- Contract Management;
- Analytical Skills;
- Technical Skills;
- People Management;
- Good verbal and written communication;
- Good interpersonal skills;
- Ability to effectively prioritise and meet deadlines;
- Computer literacy (excel);
- Customer Service Orientation;
- Attention to detail;
- Flexibility and adaptability;
- Planning and Organising;
- Problem Solving;
- Teamwork;
- Verbal comprehension.
PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES ONLY.
For more info, please email us at Recruitment02@csir.co.za Please do-not send applications to mailbox, it is only for inquiries.
The CSIR is an equal opportunity employer. As such, it is committed to the employment Equity Act and will through the filling of this vacancy, give preference to candidates from designated groups in terms of the Employment Equity Act. By applying for this position at the CSIR, the applicant understands, and agrees that the CSIR may solicit a credit and criminal report from registered credit bureau and/or South African Police Services (in relation to positions that requires trust and honesty and/or entail the handling of cash or finances), and may also verify the applicants educational qualification and employment history. The CSIR reserves the right to remove the advertisement at any time before the stated closing date and it further reserves the right not to appoint if a suitable candidate is not identified.
