Customer Value Proposition Manager

Purpose
To provide leadership, support, training, guidance and development to the medical underwriting team to ensure that the team complies with goals, objectives and standards of the organization in order to meet customer satisfaction, deadlines and manage the risk of the organization.

Responsibilities

Develop and implement integrated sales strategies for family products customer sub-segments that enable and drive sales delivery in partnership with leadership
Integrate business information, and compare, analyze and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes
Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
Set tactical goals and optimize the use of the people, finances and technologies in order to realize those goals
Participate in planned activities that are appropriate for own and employee development
Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
Demonstrate leadership behavior through personal involvement, commitment and dedication in support of organizational values
Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
Drive shareholder value through profitable and integrated frameworks, guidelines and optimization plans
Design and implement new or cutting-edge systems, solutions and processes and initiate innovations and changes aligned to business strategy
Provide subject matter expertise and thought leadership
Establish mutually beneficial relationships with stakeholders, that support thought leadership, innovative and integrated practice solutions
Focus on tactical service plans to deliver and continuously provide a consistent, seamless and positive customer experience
Develop tactical plans to drive revenue growth

Additional Requirements