Responsibilities:
- Assist the QA Manager in continuously improving the quality system using FSSC22000 HACCP, GMPs, and SOPs.
- Support internal inspections for hygiene & pest control to meet GMPs.
- Raise NCRs, distribute them to relevant departments, and ensure timely and effective closure.
- Trend non-conformities, reporting and discussing them as management review inputs.
- Assist the QA Manager in ensuring that factory employees meet specified quality standards.
- Complete documents on new products for approval.
- Understand the role of the food safety team.
- Ensure measuring and monitoring equipment are calibrated as per the schedule and address deviations with the QA Manager.
- Assist with the verification and validation of measuring equipment.
- Assist with traceability studies.
- Support lab technicians when applicable.
- Assist in investigating customer complaints.
- Approve new material specifications as per internal criteria.
- Manage the Supplier Quality Assurance programme, monitoring performance and liaising regarding non-conforming raw materials.
- Maintain raw materials specifications, food safety certificates, and religious certificates.
- Send raw material specifications to suppliers and ensure all specifications are up to date.
- Complete questionnaires for customers.
- Conduct environmental monitoring and discuss results with the QA Manager. Implement and manage random micro-analysis of the final product, discussing results accordingly.
- Evaluate the product and grant shelf life extension to customers.
- Bachelors degree in Food Technology or Consumer Science.
- Minimum 3 years of experience in food industry roles (production, quality, development).
- Proficient in computer literacy.
- Attention to Detail: Meticulous in upholding high-quality standards.
- Adaptability: Flexible in navigating dynamic work environments.
- Collaborative Spirit: Effective communication and teamwork.
- Analytical Thinking: Strong analytical skills for informed decision-making.
- Initiative: Pro actively addresses challenges and seeks continuous improvement.
- Technical Proficiency: Computer literacy for streamlined processes.
- Problem-Solving Aptitude: Creative approach to overcoming challenges.
- Commitment to Learning: Willingness to stay updated on industry trends.
- Organisational Skills: Efficiently manages tasks and responsibilities.
- Quality Mindset: Dedication to maintaining and improving quality standards in the FMCG industry.