The QC Lead role is required Advocates and supports the Corporate WIN Strategy by managing the quality operations; Develops, modifies, applies, and maintains quality standards for products and processes; Provides statistical information for quality improvement by gathering data on trends and root cause analysis; Responsible to guide technical evaluation, analysis, and related data acquisition processes to ensure
quality objectives are achieved
Job Responsibilities
- Assesses quality performance (or cost-of-quality) using statistical and analytical methods
- Devises and implements various methods and procedures for inspecting, testing and evaluating the precision, reliability and accuracy of products, processes and production equipment
- Performs internal audits of the quality system as related to documented procedures, work instructions, and the ISO 9001 International Standard
- Develops and establishes quality systems and procedures, inspection plans, quality performance trends, statistical plans, cost estimates and technical quality plans for proposals
- Ensures that project and/or process control documentation is compliant with requirements and/or contract
- Identifies quality performance, trends and corrective action by coordinating with customers and suppliers
- Ensures compliance to specified quality requirements by performing in-house and supplier audits and surveys
- Develops and initiates programs to improve supplier performance
- Prepares reports by collecting, interpreting, analysing and summarizing data and making recommendations
- Analyses proposed changes in methods and materials
- Customer Contact
- Assesses the cost of, and determines the responsibility for, products or materials that do not meet required standards and specifications by performing statistical analyses
- Proposes enhancements and improvements to products and processes by applying continuous improvement and key lean manufacturing/production principles and techniques to critical areas of production
- Participates in new product development and design reviews for quality/reliability issues
- Continuous monitoring of the main quality parameters within the different processes of the system, leading the corrective actions identified during this monitoring
- Communicates and educates managers on matters requiring specialized knowledge of quality functions, i.e Production Approval Process (PPAP), Advanced Product Quality Process (APQP), and document control
- Makes quality-related customer and vendor visits and contacts as required
- Represents company by interfacing with customers, assisting with internal and external audits
- May act as main contact in audit
- Develops and coordinates corrective action procedures and plans
- Audits of suppliers
- May supervise team members
- Assign and prioritize team member tasks
- Manage the correct treatment of the customer complaint
