SGS is the worlds leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97, 000 employees, SGS operates a network of over 2, 600 offices and laboratories around the world.
Job Description
Implementation and maintenance of all facets of the quality management system according to established standards, policies, and procedures.
Personnel Management
- Personnel development
- In-service training to develop and optimize skills
- Continuous measurement of skills and identify shortcomings.
- Implement training plans based on shortcomings.
- Problem solving, advice and guidance on technical matters.
- Motivation.
- Identify and co-ordinate attendance to training courses
- Effectively manage workload distribution and schedules
- Manage staff according to company procedures and policies
- Responsible and accountable for the implementation and management of a quality system that complies with the requirements of ISO 17025:2017.
- Responsible and accountable for maintaining quality outputs produced by the laboratory
- Responsible for the development, control, and maintenance of system documents
- Responsible for the performing process audits according to the documented system
- Responsible for control and maintenance of all section records
- Responsible for personnel technical competence through induction training of new employees and training programs for permanent and temporary staff
- Responsible and authorized to investigate and process non-conformances and implement corrections and corrective actions.
- Responsible and authorized to investigate and process Improvement Requests and implement corrections and corrective actions.
- Responsible for housekeeping in own section.
- Must be willing to work overtime when necessary.
- Perform any other reasonable tasks as assigned by Business Line Manager / Laboratory Manager duties with regards to accredited analysis must receive priority over non-accredited work.
Education
- Appropriate tertiary qualification in support of the quality roll.
- Minimum 5 years proven practical experience in Quality Management (ISO17025:2017) and key participation in the implementation and maintenance of accreditation status
- Personnel management and training
- Quality system auditing
- Data evaluation / problem solving
- Positive and assertive attitude
- Report writing
- Attention to detail
- Analytical thinking
- Ability to prioritize work
- Good communication skills
- Client liaison and good communication skills, bilingual in both English and Afrikaans. (verbal and writing)
- Ability to work independent and in a team
- Efficient time management
- Effective organizational skills
- Able to work under pressure and meet deadlines
