As a Quality Measurement Officer you will be responsible for:
- Analysis and Enhancement of Processes
- Audit Support and Oversight
- Project Support and Communication
- Liaise with Merchandisers/Field Marketers countrywide in order to obtain quality audit information
- Conduct audits with regards to compliance with respective to Quality Management Systems
- Ensure accuracy of auditing data
- Report on compliance and providing feedback and possible solutions to management
- Perform ad hoc projects as a result of needs identified through quality audits
- Identify improvements and more details to audit based on current audits
- Effective analysis and enhancement of processes within defined parameters
- Maintain, implement and monitor effective and efficient measurement processes according to the business quality standards
- Analyse identified processes and investigate possible improvements (within defined parameters)
To qualify for this role, you should:
- 2-3 years retail business experience, with previous quality audit or quality assurance issue management.
- Valid Drivers Licence
- Retail Field experience
- Matric
- Attention to Detail
- Technology management
- Communication skills (verbal & written)
- Report writing skills
- Computer literacy - MS office suite
- Administration skills
- Process management
- Planning and managing call cycle - added advantage
