Raw materials quality Controller

Raw Materials QC

Quality

Accountable for specialist outputs, as well as initiating quality standards within defined work routines and policies.

Job Purpose

To ensure effective standards of quality assurance through the effective execution of raw materials quality control and food safety. Manages Kosher and Halaal audits and ensures supplier quality assurance. The role enforces the allergen management PRP where applicable

Key Accountabilities And Outputs

Supplier Quality Assurance

• Manage the supplier database
• Ensure the Supplier Folders are always up to date
• Obsolete all old/expired certifications and documentation
• Update Supplier audit registers
• Ensure that Supplier audits have been tallied, findings have been closed out with corrective action
• Ensure that alll newly approved suppliers have completed all SQA documentation in full before uploading to the database
• Escalate any incomplete or missing documentation/information to the QC Supervisor/Quality Manager

Raw Materials Receiving

• Ensure all the relevant documentation has been completed
• Ensure that COAs are received for every batch of raw material received

Raw Materials Quality Control

• Ensure and enforce adherence to the RMQC Sampling plan
• Ensure aspetic sampling techniques are practiced where ingredients are concerned
• Inspection and Analysis of raw materials in accordance with established SOPs
• Accurate capturing of results
• Enforce Good Laboratory Practices
• Ensure timeous calibration and daily verification of equipment used for raw material analysis
• Enforce proper housekeeping in the lab and raw materials receiving areas

Water and Effluent Analysis

• Ensure adherence to the source and treated water sampling plan
• Analysis of source and treated water samples in accordance with established SOPs
• Accurate capturing of results
• Escalation of any outages on any testing parameters to the QC Supervisor/Quality Manager

Supplier Non Conformance Handling

• Implementing rejection protocols for any raw materials that fails critical testing parameters
• Escalating Supplier NCs following the Supplier NC Procedure
• Completion of the Supplier NC Register
• Follow through for corrective action and close out of NCs
• Ensuring that Supplier NC records are completed in full and signed off by both parties
• Uploading of SNCs to the data base
• Ensuring that the supplier NC folders are always up to date
• Monitoring and Evaluating Supplier NC trends
• Updating the Quality Manager weekly on Supplier NCs

Food Safety

• Enforces Food Safety requirements with regards to raw material control
• Internal auditing - monthly GMP audits

Religious Certification Compliances

• Ensure that all approved ingredients have an updated halaal and kosher certification
• Update and maintain a raw materials and final product list to be used for halaal and kosher certification
• Facilitate halaal and kosher certification inspections and audits with relevant religious bodies
• Timeous close out of any findings from audits

Allergen Management

• Enforces the Allergen Management PRP

Adherence to the Quality, Food Safety, Health, Safety and Environmental Standards

• Adherence to Standards: Ensure strict adherence to Quality, Food, Health, Safety and Environmental policies and standards.
• Enforcement: Enforce all food safety and health regulations, policies, and requirements at all times to guarantee a secure work environment.
• Personal Hygiene: Maintain exceptional personal hygiene as per the organizations code of conduct.
• Contamination Control: Raise awareness about potential physical product contamination and implement control measures to prevent it.
• Health and Safety Measures: Take reasonable precautions to prevent health and safety hazards. Follow the prescribed incident reporting procedure in case of accidents.
• Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures. Enforce compliance with legislative and statutory requirements, as well as GMPs (Good Manufacturing Practices).
• Training: Attend and enforce the implementation of learnings from training sessions related to Quality, Food Safety, and Health and Safety.
• Housekeeping: Maintain high levels of cleanliness and orderliness within the work environment.

General

• Responsible to ensure housekeeping is performed and ensure that all products and activities are stored and are executed within the demarcated areas according to the housekeeping policy (green red and yellow areas)
• Conversant with relevant business information, policies, processes and procedures
• Maintains expected performance standards
• While Job Descriptions are written up for the purpose of a basic outline of the work and responsibilities associated with the Job, the Company encourages and expects all employees from time to time, to assist with work that may not be a direct part of their job description
• Near Misses

Qualifications And Experience

• Grade 12 / Matric / MIN National Diploma in Food Technology/Analytical Chemistry or related field
• Upto 3 years experience (Operational Execution) FMCG
• Basic MS Excel; MS Word; E Mail

Key Qualities

Communication

• Routine communication in connection with instructions, requests or normal work tasks

Problem Solving

• Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.

Relationships Maintained

• Others outside of own work area but inside the organisation

Behavioural Competencies

Verbal Communication

• Able to communicate verbally in a logical manner.
• Takes the intended audience into account when communicating verbal information.
• Makes use of appropriate business language in verbal communication.
• Includes all relevant information in verbal arguments.
• Demonstrates proficiency of language in verbal communication.
• Interprets complex information to expresses own viewpoint in verbal communication.
• Concludes verbal arguments by making reference to relevant facts

Decision Making

• Organises information to make it easier to analyse or see trends.
• Anticipates consequences and formulates alternatives.
• Establishes clear decision criteria for making informed choices.
• Seeks relevant information to better understand situations and problems.
• Conducts appropriate analysis; neither makes snap decisions or over-analyses.
• Sees relationships between various facts, figures or other information.

Continuous Improvement

• Increases performance expectations when success has been achieved
• Seeks out sources of information, including trade associations, best practice companies, customers, peers, subordinates, etc.
• Finds ways to fast-adapt improvement ideas to work processes
• Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements

Collaboration

• Helps others with their work.
• Meets commitments to team members or others in the organisation.
• Actively contributes to team discussions and the accomplishment of team work plans.
• Shares expertise and resources to help others address their needs.
• Seeks to include all those who can contribute to the most successful outcome and those who have a stake in the results.
• Actively keeps all stakeholders informed.
• Attempts to reinvigorate team processes when progress is lagging: stays engaged even when not in full agreement with the teams direction.

Accountability

• Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track and prepares a roadmap for success.
• Ensures that all who need to know, are clear about the plan.
• Takes full responsibility for own actions and outcomes, including mistakes.
• Always acts in the companys best interest, regardless of whether it is difficult or unpopular.

Ensures others are on track for achieving their goals