The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.
MAIN PURPOSE OF JOB
To supervise the daily operations within the reception department.
KEY RESPONSIBILITY AREAS
Supervise and develop team members
Supervise and support all Pre-admission and Admission processes as per Patient Administration System Manual and Organisational Policies
Manage financial risks by ensuring that policies and procedures are adhered to
Required Education
ESSENTIAL EDUCATION: Grade 12 or equivalent / relevant experience in a hospital administration environment
DESIRED EDUCATION: None
Required Experience
ESSENTIAL MINIMUM EXPERIENCE: Relevant experience in a hospital administration environment
DESIRED EXPERIENCE: Experience in a supervisory capacity
Required Job Skills And Knowledge
- Business to Business Processes
- Conflict management
- Computer literate (Microsoft Office)
- Medical Aid Schemes and the Private healthcare environment
- Patient administration policies; procedures and systems (e.g. AS400)
- HR policies; systems; procedures and relevant legislation (including recruitment and performance management)
