Receptionist

Duties And Responsibilities

Attention to detail
Welcome and monitor on-site visitors, determine nature of business, and announce visitor to appropriate personnel
Offer refreshments when needed
Operate multi-line telephone system to answer all incoming calls
Direct callers to appropriate personnel
Retrieve messages from voice mail and forwards to appropriate personnel
Ensure that switchboard is switched on and working by 8am and switched over to answering machine at 4pm
Process Pastel Tax Invoices on supply. Ensure that the correct stock is invoiced, and that payment is received in full before client leaves the office
Take payments for services and products. Record entry in receipt book and indicate file number as well as applicable payment method
Make patient bookings
Manage consultants day sheets
Maintaining database on referring doctors practice numbers and contact details including email addresses
Populate Sales Conversion Report as referrals come through.
Opening and updating of patient files.
Send, receive, sort, and route mail; maintain and route publications
Safe-keeping of cash hand over large amounts to Operations Manager to lock in safe. Daily cash up to be done
Complete a variety of administrative duties
Perform other clerical duties such as filing, photocopying, and organising on request from line manager.
Order, receive, and maintain office supplies
Order cartridges for all printers in the office
Dress code always looking professional and presentable.
Ensuring that reception area is always neat and tidy and presentable.
Understanding company procedures and policies