- Greet and Welcome Visitors: Warmly greet clients, visitors, and employees as they enter the office, ensuring a positive first impression.
- Answer and Direct Phone Calls: Manage incoming calls on a multi-line phone system, direct calls to appropriate personnel, and take messages as necessary.
- Manage Office Supplies: Monitor and maintain inventory of office supplies, place orders when necessary, and ensure that the reception area is always well-stocked and organized.
- Schedule Appointments: Assist with scheduling meetings, appointments, and conference rooms as needed.
- Mail and Deliveries: Handle incoming and outgoing mail, packages, and deliveries, ensuring timely distribution.
- Maintain Records: Update and manage databases, including visitor logs, contact lists, and appointment schedules.
- Assist with Administrative Tasks: Provide support to the office staff by performing various administrative tasks such as filing, photocopying, and data entry.
- Ensure Cleanliness: Keep the reception area, meeting rooms, and common areas clean and tidy.
- Respond to Inquiries: Address general inquiries from clients and visitors, providing accurate information about the company and its services.
- Coordinate with Staff: Communicate with different departments to ensure smooth operations and relay messages efficiently.