- Co-ordinates and controls the administrative functionality and attends to the implementation of procedures, applications, systems and controls to facilitate and support the recording, updating, circulation and maintenance of information from/ to the region with regards to various activities. Performs tasks/ activities associated with the provision of secretarial, administrative and telephonist/ receptionist functions:
- Carry out reception and telephonist duties in order to present a professional image of the Company
- Handle incoming telephone traffic with courtesy and promptly, outgoing calls placed where appropriate to create an image of professionalism
- Take messages and pass them to relevant parties to assist the overall effectiveness of the organisation.
- Confirm or alter appointments of visitors to the company where appropriate thus providing additional assistance to staff
- Carry out good housekeeping duties to ensure Reception area kept neat and tidy
- Prepare and maintain internal telephone lists to enable ease of contact When available assist in additional duties, e.g. receptions, to provide extra help
- Handle all inbound and outbound correspondence, draft correspondence where required, to ensure optimum information flow
- Manage office supplies and liaise with Procurement officer and allocated staff to ensure availability of office supplies