BMW Rosslyn Plant
To apply call or WhatsApp Mr Maisela 064-930-7480
We seek a punctual, friendly, and well organised Receptionist and Office Co-odinator who thrives in increasing efficiency and executes smooth operations at the front desk and in the office.
The Receptionist is responsible for portraying a professional image either by phone or in person with students, clients, suppliers, staff, facilitators, and all other stakeholders. This position is critical to the institution and the fulfilment of the duties and responsibilities contribute to its overall success. The role reports directly to the Operations Manager and works closely with all other staff. In addition to this, the role embodies the vision, mission, and purpose of the institution.
The role will require excellent language skills, advanced computer skills and must be able to contain any situation at the receptionist desk. The ideal candidate would be able to work under pressure be able to deal with all personality types, approachable, welcoming, and friendly.
The successful candidate will be responsible for the following duties but not limited to:
▪ Managing front desk effectively: Welcome clients as they arrive and offering beverages, Call screening and walk in screening, Opening, and closing of doors, managing access and ensure sign out sheet is completed. Provide office support services to ensure efficiency and effectiveness, Report when the phone is not working and any other incidents, Keeping the workplace clean and tidy, and returning files or books when not in use. Sending off letters and correspondence as required.
▪ Telephone and Switchboard: Manage the switchboard in an efficient, effective, courteous, and prompt manner, respond to public inquiries and direct appropriately, calling students who have not come to class as communicated by the facilitators/client/sponsor and inform parents, distribute messages promptly, screen and direct all calls to relevant staff members
▪ Administration and Admissions : Keep all lists of staff members and contact details are kept up to date, sending attendance registers to clients or sponsors, ordering of lunches for students and drafting up types of lunch assist with basic accounting, book calendars for staff, registering learners and ensuring that all supporting documentation is in place, following up with the learners who do not attend classes, provide typing and other administrative support as delegated by the head of campus .
▪ Sales: Using resources, Team, social media to advertise, check OTBC database by:
✓ Phoning parents
✓ Previous students.
✓ School exhibits- they need to fill out parent’s details.
✓ Promote courses.
✓ Sending Quotations to customers.
✓ Target driven.
Project management
Manage project deliverables, schedules, budgets, and communications.
Office co-ordination and stock/assets
Management/ordering of office stock and assets
Opening and closing of office
Supervise office
Qualification and experience required:
▪ 3-5 Years’ experience in a similar role.
▪ Minimum of 3-5 years in Reception/Admin/Customer Service/Projects
▪ Fluent languages in English and Afrikaans, a third language would be advantageous.
