- Answering incoming calls on Cisco Console and transferring to relevant person.
- Taking down of correct messages and ensuring message is delivered to relevant person.
- Attend to guests/client arrival.
- Inform Host of guest/client arrival.
- Assist with reservations on line booking via SharePoint.
- Obtain catering quotes when requested by Meeting Hosts.
- Assist with meeting room set-up if and when required.
- Be able to liaise with people on all levels.
- Collate monthly visitor stats for inclusion in report to SHE Department.
- Maintain reception/waiting area and working station in a professional and clean manner at all times.
- Be vigilant and security conscious at all times.
- Report any reception or other issues to the Facilities Manager.
- Ensure correct details are reflected on the Console regarding employees.
- Update monthly motor vehicle registration list of employees.
- Ensure all equipment in Reception is functional (i.e. TV, Access control on doors, switchboard, electrical supply, writing pens, etc.).
- Report any non-functional equipment to relevant parties.
- Ensure guests/clients complete the visitors register upon entering offices and such slip is returned to Reception upon departure.
- Collate visitors slip with slip in visitors register to ensure all slips for the day were returned.
- Ensure visitors slip received from the Office Park is stamped before visitor leaves the office.
- Assist with general queries where applicable.
- Ensure Meeting request form is printed daily and handed over to Meeting Coordinator.