Our client in the insurance industry is looking for a receptionist to professionally assist walk-in clients and client services administration.
Job responsibilities:
- Ensure that the reception area is neat and tidy in accordance with the corporate identity (TCF)
- Ensure that the TV advertisements are displayed daily
- Ensure that there are adequate brochures and marketing material available in brochure holders
- Validate every walk in client
- Provide professional and friendly assistance to walk–in clients and clients over the telephone (TCF)
- Provide client services administration support
- Attend to all demutualization enquiries
- Attend to clients requesting sect 48 , tax certificates, collection/ submission of claim documents, general non advisory service and informing clients on documents needed at claim stage
- Update Aims on all client activities
- Accept and be accountable for deliveries
- Maintain neatness of store room
- Manage application requests
- Keep record on all walk-in clients
- Assist office manager with other duties when needed
Job requirements:
- Grade 12 certificate
- 2 years’ experience as a receptionist
- 1 years’ experience in the insurance industry
- Certificate in customer service
