Reconciliations Specialist

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are

Were part of Super Group, the NYSE-listed digital gaming company behind some of the worlds leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. Were empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who Were Looking For

Were on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, youll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

Were on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Reconciliation Specialist youll be supporting the delivery and be responsible for ensuring that funds received for our clients processors is accurate, complete and not long outstanding.

This will help us excel at delivering financial information timeously to the senior management and shareholders of the organization, to assist with their decision making processes to stay ahead of the game.

What Youll Be Doing

As part of your role, your responsibilities will include:

Direct integration Processing and Reserves

• Receive manual Navision (NAV) import (dataport) from BI Finance.
• Reconcile dataport to digifeed to ensure accurate and complete.
• Post into NAV weekly.
• Match and reconcile data in NAV and resolve discrepancies timeously.

Adhoc fees

• Receive fee invoices from processors, validate the charges by checking the digifeeds and post them as purchase invoices in Navision.
• Prepare the dataports (journal entries) for wire fees, chargeback fees, refund fees and other ad hoc items. Upload into NAV (additional information can be obtained from the daily reconciliation statements).

Data Analysis

• Ensure that detailed chargebacks per BI ledger agrees to the processors summarized transactions per the digifeed.
• Follow up discrepancies with BI / Banking.
• Log a ticket via Ledger Escalations explaining the discrepancies so that BI can push the data into Navision.

Refunds and withdrawals

• Ensure that detailed refunds per BI ledger agrees to the processors summarized transactions per the digifeed.
• Follow up any discrepancies with BI / Banking.
• Log a ticket via Ledger Escalations explaining the discrepancies so that BI can push the data into Navision.

Month-end reporting and audit process

• Prepare the following month end balance sheet reconciliations for inclusion in the month end and audit files: Bank reconciliations, Post control accounts, Vendor / Processor reconciliations, Month end Fee Analysis.
• Prepare monthly reports and reconciliation review packs (open items, aging and balances for inclusion in the audit packs and month end files).
• Include all support electronically with month end reconciliations.

Essential Skills Youll Bring To The Table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• BCom Finance Degree, Finance Diploma or similar
• Proficient in Microsoft Excel and MS Office.
• 2-3 years experience in Data Reconciliation.
• Demonstrable analytical skills.
• Demonstrable problem-solving skills.

Desirable Skills Youve Got Up Your Sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience with accounting software (eg Navision).
• Accounting experience.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These Competencies Are

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What Youll Get Back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• Were dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements wont go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Competitive Remuneration
• Subsidised Medical Aid or GAP Cover
• Insurance Benefits (including Group Life
• and Income Continuation Benefit)
• Funeral Fund & Funeral Fund Top Up
• Subsidised Retirement Annuities
• Employee Incentive Plan

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 22 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

Its all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on!

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!