Recruitment Account Manager

MUST BE BASED IN SOUTH AFRICA

Job Title: Client Account Manager

About Harper May:

Harper May is a dynamic recruitment agency with a vast network of over 40, 000 candidates, from Junior Finance positions to Finance Directors and CFOs. We serve a diverse range of clients, including Blue Chip FTSE 100 companies, SMEs, and startups across various sectors such as Commerce & Industry, Public Sector, Not for Profit, and Financial Services. At Harper May, we stand out by adopting a proactive, consultative approach, ensuring we understand and meet the unique needs of our clients and candidates.

Position Overview:

Are you ready to make a real impact in the recruitment industry? As a Client Account Manager at Harper May, youll be at the heart of our operations, forging strong client relationships and ensuring their recruitment needs are met with precision and excellence. If you have experience in financial recruitment, business development, and consultancy sales, this role is for you!

Key Responsibilities:

Client Engagement:

Initiate engaging outbound calls to clients via our business development (BD) platform.

Understand and address client recruitment requirements, building strong, lasting relationships.

Provide exceptional service, promptly addressing any client concerns or inquiries.

Interview Scheduling:

Liaise with clients to identify ideal interview slots for candidates.

Coordinate with internal teams and candidates to ensure smooth interview scheduling.

Provide clear instructions and confirmations to all parties involved.

Candidate Communication:

Communicate interview details and instructions to candidates via email and other electronic means.

Act as a primary contact for candidates, addressing any questions or concerns about the interview process.

Client Relationship Management:

Maintain accurate records of client interactions and interview schedules.

Proactively follow up with clients to ensure satisfaction and address any feedback.

Collaboration and Support:

Collaborate with internal recruitment teams to ensure seamless handover of interview scheduling and candidate communications.

Provide support to clients and candidates throughout the interview process, troubleshooting any issues that arise.

Requirements Requirements:

Proven Experience In Financial Recruitment Is Essential.

Strong business development skills.

Experience in consultancy sales.

Excellent communication and relationship-building skills.

Ability to thrive in a fast-paced, dynamic environment.

Why Join Harper May?

Be part of a proactive, innovative team that values your input and growth.

Work with a diverse range of clients and candidates, making a significant impact on their careers and businesses.

Enjoy a collaborative and supportive work environment with opportunities for professional development.

Ready to take the next step in your career? Join Harper May and be a key player in our mission to revolutionize recruitment!