Recruitment Manager

Are you an experienced Contact Centre Recruitment Manager?

We are looking for an experienced Recruitment Manager to undertake a new role at our in Cape Town.

WHY FOUNDEVER?
At Foundever, you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Your working life is how you spend a large proportion of your time. Why not spend it realising your potential? We focus on you and, with your drive, look to create your best moments.

In June 2023 Founder launched our first site in Cape Town and are now looking for a Recruitment Manager to join our bustling site in preparation for a busy 2024.

If you would like to have the opportunity to work with our varied and well-known brands, be part of a brilliant and supportive culture that makes a positive impact in the communities where it operates, have a balanced work-life pattern and competitive salary, we want to hear from you.

WHAT YOULL BE DOING
As the Recruitment Manager and a senior professional, your role will be to oversee and manage the Recruitment function and the internal recruiters. You will work alongside HR and build excellent relationships with our stakeholders.

As well as multitasking and problem solving, you will also need to be able to create and develop a recruitment strategy in an extremely fast paced environment which will be key part of the success at Foundever in South Africa.

ABOUT YOU
Previous experience in a Recruitment Manager role with experience in meeting KPIs. You will have a friendly manner both face to face and over the phone. Youre approachable and organised and have the ability to build strong relationships with our stakeholders and clients. Dedicated and efficient with an ability to handle a varied workload. You will have excellent local industry knowledge.

KEY RESPONSIBILITIES:
Resource:

• Achieve weekly and monthly hiring targets which will be integral to the growth of the site.
• Evaluate candidates based on their assessments and telescreen.
• Monitor responses/applications received and make sure that candidates applications are processed efficiently.
• Understand and meet agreed KPIs and targets.
• Determine qualification criteria for each position.

Candidate Experience:

• Evaluate candidates based on their assessments and telescreen.
• Help senior new hires on-board.
• Prepare recruitment materials for assessments and liaise with the hiring managers to ensure a smooth process for senior recruitment.

Compliance:

• Evaluate candidates based on their assessments and telescreen.
• Provide pre-employment and compliance checks in line with company policy and relevant legislation.
• Accurate recording of candidate and client information on the recruitment database.
• Comply with all relevant health and safety legislation, employee rights and responsibilities.
• Seek support and escalate non-compliance where appropriate.
• Apply HR recruiting best practices.
• Advise hiring managers on interviewing techniques.
• Stay up-to-date on labour legislation and inform recruiters and managers about changes in regulations.

Business Development:

• Participate in job fairs to boost companys reputation
• Act as a point of contact, build influential candidate and client relationships during the selection process
• Promote companys reputation as best place to work
• Conduct regular team meetings
• Proactively and consistently strive to identify new candidate and client opportunities
• Advertise job openings on careers pages, job boards and social networks (e.g. LinkedIn)
• Update current and design new recruiting procedures
• Keep track of recruiting metrics
• Implement new sourcing methods
• Research and choose job advertising options
• Recommend ways to improve our employer brand

YOUR PROFILE AND EXPERIENCE
Excellent communication skills: the ability to clearly and effectively communicate face to face and over the phone.
Organised: the ability to multi-task and liaise with multiple stakeholders.
Patience: the ability to remain calm and composed.
Adaptability: the ability to handle a wide variety of tasks and stakeholder interactions adjusting your communication style as necessary.
Friendly: the ability to remain positive, friendly and upbeat even during difficult interactions.
Advantageous: Knowledge of recruitment best practices and call centre technology.

KEY POINTS
Salary: 49, 000 per month (dependent on experience)
Benefits: Medical aid and pension
Location: Victoria & Alfred Waterfront, Cape Town
Contracted Hours: 40 hours per week
Working Hours: Core business hours
Contract Duration: Permanent

Apply Now! We look forward to reviewing your application.
Foundever is an equal opportunity employer. We value our diversity and were committed to making Foundever a truly inclusive place to work. We recognise and embrace that people work in different ways and well always adapt as much as possible so you have the best and most comfortable working environment that we can offer.

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by South African legislation and then destroyed.

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