At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 10/07/2024
JOB TITLE: REGIONAL CONTRACTS MANAGER, SOUTH AFRICA
We are seeking a Regional Contracts Manager, South Africa to join our LCS Team. The successful candidate will be responsible for the execution and performance of the Market Area LCS Project Management team in the assigned region including all LCS and MOI contracts.
Extensive coordination is required for the development of commercial capabilities and maximizing the service opportunities. They will lead the functions development and implementation of contractual obligations, policies, procedures, and compliance activities to ensure that all contractual- and organizational objectives are met.
This individual is expected to contribute to the strategic planning and decision making to develop and implement service strategies that are aligned with business objectives.
The Senior Manager must be a proven leader and communicator capable of networking and aligning resources in a common goal of maximizing the opportunities, execution of contractual obligations and the organizational reputation.
In this position, you will report to LCS Contracts Manager - Africa.
This position is mainly located in Centurion, Gauteng.
TEAM YOU BELONG TO
You will join the LCS Team and work closely with internal and external stakeholders, such as Customers, The Service Business Lines and Technical Support Teams to assure a common understanding/application of technical support and information to support and provide excellent customer service on Metsos equipment.
What You Will Do
- Responsible for the key performance indicators related to operational aspects of Life Cycle Service / Metso owned inventory contracts including financials, deliveries, inventory replenishment, contact renewals, etc.
- Implement the market area service strategy and ambitiously grow and develop the Services business
- Drive and improve customer satisfaction in collaboration with other represented Business Units and functions
- Track the contract renewal dates and ensure the contract clauses are implemented in all renewed contracts
- Provide direction and leadership to site managers, contributing to the growth and development of teams and individuals
- Assist Market Area Sales team on Sales Calls/Visits
- Responsible for the safe and profitable execution of LCS contracts
- Successful management of parts (spares and wears) deliveries into the market area with regard to Life Cycle contracts
- Inventory management activities related to the overall operation of consignment inventory contract, stock count, selling of aging / obsolete material, on time parts consumption reporting and invoicing, price escalation and other contract clauses
- Work closely and coordinate with Customer Logistics global and market area team for all supply chain and logistic related activities
- Perform technical and commercial review of proposals, projects, and reports
- Perform one-on-one evaluations with employees, set measurable goals, and mentor the employees to help them attain goals
- Participate in interview and selection of candidates for new and replacement positions
- Manage employee development to ensure key position successors are in place; prepare, execute, and follow up on employee development action plans, including personnel reviews
- Recognize training needs for the Project Management team and seek out development training programs and coordinate delivery of training
- Work to ensure company intellectual property is protected and controlled
- Develop and implement standard policies and procedures within the Project Management team.
- Establish a safe working environment for all employees. Maintain and foster a working culture that is safety oriented and participates in health and safety related goals and initiatives.
- Other duties as assigned.
- Matric (Grade 12)
- Bachelors degree Business Management or equivalent experience
- At least ten (10) years applicable industry and product experience
- A proven track record of professional accomplishments and reliability
- Ability to understand and implement business line strategy including pricing, margin levels, profitability, and utilization
- Strong sense of business ownership demonstrated through effective communication and leadership
- Must have good knowledge of the broad range of Metso equipment such as crushers, grinding mills, pyro equipment, bulk handling equipment, screens, process equipment, pumps, filters, flotation equipment, thickeners, couriers, automation, etc...
- Solid knowledge base in services and aftermarket business, the mining and construction industry and its customers
- Must be able to read and understand basic prints/drawings to ensure accuracy of work performed
- Strong decision-making ability while negotiating commercial and technical items with customers and suppliers, both to win new work and to resolve disagreements
- High sense of urgency and the ability to develop action plans and meet deadlines
- Strong customer service / customer satisfaction capabilities
- Strong motivational and leadership skills, and able to work effectively in a team environment.
- Willingness to actively engage in problem solving opportunities
- A high level of computer skills is essential including Excel, Word, PowerPoint, and Outlook email applications. Experience within SAP is helpful
- Highly motivated individual with the ability to work under pressure and meet deadlines
- Capable of effectively and accurately working on several projects at one time, organizing and prioritizing tasks, and working in a fast-paced environment
- Ability to build and manage internal relationships, carry out negotiations and understand customer needs and market requirements
- While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear (effectively communicate verbally)
- The employee is occasionally required to stand, walk, and climb or balance
- The employee must occasionally lift and/or move up to 30 pounds
- Specific vision abilities required by this job include close vision, distance vision, colour vision, peripheral vision, depth perception, and ability to adjust focus
- Position requires visits to and movement through job sites, factories / shops, and other travel experiences including climbing of stairs, ladders, and scaffolds at jobsites / customer facilities
- Position requires use of keyboards, telephones, cell phones, copiers, and telefax
- Must maintain a current and valid drivers license and passport
- An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change
- Compensation and rewards - Global incentive program tied to business and performance targets
- Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment
- A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
- Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
- Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
Want to rise above the possible with us?
- Go to our website www.metso.com, click on careers and start your application
- Go to PeoplePoint, click on careers and start your application
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.
Headquartered in Espoo, Finland, Metso employs over 17, 000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial
