Posted on: 20 April 2023
ID 857497

Regional Service & Maintenance Technician

Role: Regional Service & Maintenance Technician

Location: Maidstone

Salary: 28, 500 pa

Hours: Full time 40 hrs per week, working 5 days out of 7

This is no ordinary maintenance role.

We are looking for people to join us who care about others and want to make a difference in the community. Are you that person?

This is a critical role, providing absence cover (sickness/holiday etc) for our Maintenance Technicians across NRS depots along the Southeast coast of England which will involve regular travel and overnight stays.

You will be an essential part of our NRS maintenance team who maintain and repair community equipment in predominantly domestic settings. This equipment is supplied to vulnerable people, to allow them to remain independent in their homes, allowing the NHS and Social Services to deliver frontline care where it is needed most.

This equipment and the service you will provide is a lifeline to many vulnerable people, and you will ensure that everything is working as it should, providing reassurance to our clients that their equipment will work when they need it most.

Although the job may be challenging at times, what you will gain in abundance is satisfaction and pride in the knowledge that you are genuinely making a difference to vulnerable people in your community.

Youll benefit from training for this role, but a maintenance/technical background is important to set you on the right path.

You will also need to have a kind and empathetic nature as many of the clients you will visit are classed as vulnerable. You may also at times visit clients who are receiving end-of-life care, so you will also need to be resilient when faced with difficult circumstances.

Role & Responsibilities
  • Undertake repairs, service and maintenance of community equipment including profiling beds, hoists, pressure care equipment and other daily living aids, predominately within service user's properties in depots across the Southeast of England
  • Consult appropriately with the Customer Service department for call outs, repairs, emergencies.
  • Ensure all parts used are accounted and recorded correctly
  • Apply good standards of mechanical/technical practice at all times, when conducting all aspects of work.
  • Covering local shift patterns
Please note this is not an exhaustive list of duties and responsibilities

About You
  • Ability to travel and stay away from home on a regular basis.
  • A positive, can-do attitude
  • Proactive individual with general maintenance/technical experience
  • Diligent and thorough with an excellent eye for attention to detail
  • PDA literate - we will provide you with full training on our systems
  • Be confident in lifting and carrying heavy loads
  • Full driving licence held for a minimum of 3 years
  • Organised with great time management
  • A good communicator, resilience when needed and an empathetic nature as you will be dealing with members of the public
  • To have experience of PAT & LOLER Testing is an advantage but full training is provided
  • Need to be fully vaccinated against Covid 19 due to the nature of the role
What We Offer In Return

We offer competitive salaries, full training, and development for your role, as well as a wide range of benefits including:
  • A chance to work as part of a great team doing a rewarding job
  • A company vehicle for commuting to and from work as well as for work purposes
  • Paid hotel stays and generous meal allowance provided when staying away from home
  • Branded uniform and all relevant PPE provided
  • All tools provided
  • Career progression opportunities & training
  • Pension scheme
  • Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays)
  • Participation in our employee recognition scheme and recommend a friend scheme
  • Entitlement to Employee Assistance Programme and Bike to Work scheme
  • Access to exclusive employee discounts and savings in gym & wellness discounts
About Us

NRS Healthcare is the UK's leading provider of Community Equipment Services and is a market-leading and award-winning provider of products and services designed to support independent living.

We deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector.

We employ over 1000 staff and work for over 40 Local Authorities, Clinical Commissioning Groups, and NHS Trusts.

With a heritage over 70 years, we have unparalleled expertise in daily living aids and disability aids for older people, disabled adults and children and their carers.

To Be Noted

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers.

This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK.

This position will be subject to an enhanced Disclosures and Barring Service Check.
Occupation:
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