Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.
This career opportunity is available at Santam for the Relationship Manager (Broker Services on call), who will be based in Bellville.
What will you do
Insure successful implementation and management of short term initiatives. This opportunity is focused on theretention and profitable growth of allocated broker portfolios through developing and management of strongrelationships with intermediaries and internal business partners. The successful incumbent will be office boundand a company vehicle does not form part of the package.
What will make you successful in the role
- Supporting sales strategy and business plan for the individual broker
- Establish and manage strong relationships with brokers including business managers
- Growth of allocated broker portfolio
- Work with brokers in developing a business plan to grow business
- Assist in identifying new potential brokers and opportunities for business growth
- Awareness of competition and market information
- Facilitate the sales process and ensure that brokers deal with correct channels
- Facilitate sale of quotes
- Monthly analysis of figures down to broker level
- Report at Broker Services regional meetings
- Completed grade12/matric qualification
- Insurance related qualification will be advantageous
- 60 Fais credits on NQF level 4
- A minimum of 3 years personal and commercial lines experience in an operational insurance environment
- Sales experience in the financial sector
- Experience in maintaining and growing a profitable portfolio of commercial and personal insurance
- Technical product knowledge w.r.t. short term insurance
- Technical underwriting knowledge
- Good communication skills (verbal and written)
- Fully bilingual in English and Afrikaans
- Excellent inter-personal and problem solving skills
- Influential and negotiation
- Conflict management skills
- Drives results
- Deciding and initiating action
- Leading and supervising
- Collaborates
- Client focus
- Flexibility and adaptability
- Cultivates innovation
- Strategic decision making
- Analytical thinking
- Influencing/ gaining commitment
- Business acumen
- Coaching and development
Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment iswhat drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are keycomponents to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equityplan and targets will be considered as part of the selection process.
