Release managers coordinate with different stakeholders for requirements, testing, and release calendar of necessary components. They ensure a synchronous running of day-to-day processes. Planning with several software development teams is a part of the release manager's duty.
Key responsibilities
- Collaboration and coordination of end to end release process. -
- Communicate with Project Teams, to understand the demand, prepare landscape and sandbox setup proposal. -
- Providing leadership, control and take responsibility for the given area and manage and coordinate the deployment process.-
- Supporting and planning project cutovers and oversee deployments.-
- Manage releases according to the organization standards and adhere to timelines. -
- Ensure appropriate resources are available and communicate deployment status as necessary.-
- Subject Matter Expert for release management tools to act a leader to support, train other team members if they are facing any issues in the deployment of their releases and/or project streams.-
- Mitigating risk by identify risks during code conflict, merging and make sure to deploy quality code in production and conduct release reviews, take accountability for driving a decision on Go Live of business requirement.-
- Salesforce Platform Knowledge is essential to be proficient in refreshing a sandbox, must know how to package and deploy metadata components, knowledge on release branching strategies, code merging and should have worked on conflict resolution strategies.-
- Understand and command and awareness of: o Plan, Do, Check and Act with respect to the deployment of metadata components into the Salesforce orgo Quality, Automate, Pipeline, Integrate, Deployment of quality code by running Static code analysis tools, automate most of the process by running deployment pipelines, Integrating the code and deploying the metadata components into target org.-
- Create and communicate implementation plans- Efficient to work on application life cycle management solutions like Jira, Gearset, AccelQ. -
- Plan and give weekly updates on the release activities- Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.-
- Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.
- Suitable tertiary qualification
- Project Management experience
- Minimum of 3-4 years' experience as a Release Manager
- Knowledge of CI/CD pipelines
- Good understanding of application infrastructure, system architecture, and operating system
- Experience in working with DevOps and Agile methodologies
- Working knowledge of Software Development Lifecycle
(Personal and Interpersonal)
- Planning and organising
- Quality Orientation
- Action orientation and proactivity
- Data Management
- Interpersonal Sensitivity and conflict resolution and People Management
- Documentation
- Verbal and written communication, initiating action and facilitation
- Attention to detail, record keeping
- Multitasking, ability to work under pressure
- Understanding Business Processes
- Release success rate (including rollbacks, on time delivery)
- Escaped Defects
- Defect rate
- Number of releases
- Deployment duration
- Release duration
- Downtime, number of outages caused by a Release
- Number of incidents caused by a Release
- Mean time to repair
- Average lead time
- Average cycle time
Desired Skills
- Release Management
- Environment management
- Management methodology
- Delivery management
- Waterfall
- Management Change
- Issue Management
- Service Transition
- DSDM
- Resource Management
- Process Management
- Project Management Agile
- Certification Management
- Scope Management
- Capacity Management
- Processes management
- Stakeholder Management
- Global Delivery
- Integration Management
- OCM
- Salesforce
- 5 to 10 years
- Degree
