- Managing and motivating a team.
- Plans and directs the day-to-day operations of the store.
- Keeping track of stock ordering, administering stock control, and managing par levels.
- Overseeing and being custodian of excellent guest service.
- Dealing with queries, complaints, and feedback.
- Develop and maintain a schedule for Team members.
- Ensure store always remains clean and presentable.
- Ensuring compliance with health and safety legislation.
- Implementing operational policies and procedures.
- Investigate and report back findings at visited stores