Posted on: 29 August 2023
ID 883298

Reservationist

Are you passionate and driven enough to fill our house? Weve got first classrooms your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Reservationist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Reservationist:
  • Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Reservationist:
  • Experience in reservations beneficial but not essential
  • Hands-on approach with a can-do work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions taking ownership for duties and tasks assigned
  • Personal integrity, with the ability to work in an environment that demands excellence
  • Experience of working with IT systems on various platforms
  • Strong communication skills
Situated just 300 meters from beautiful Blue Flag beaches, our Port Elizabeth Hotel offers sweeping views of the Indian Ocean, while its city center location provides easy access to shopping, golf and entertainment to all our guests. The hotel's chic dcor flows throughout the accommodation, including its 173 stylish rooms and suites.

Guests can dine at the Tab Grill, where they'll bask in views of the Indian Ocean as they indulge in flavorful grilled dishes and an expansive selection of wines. They can also keep up with their fitness routine in our gym, or head to the Camelot Spa to unwind. Our meeting facilities can accommodate up to 180 guests and are ideal for corporate retreats, seminars or personal events.

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the worlds largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Skills

Fast-Paced Experience

computer literate

Listening Skills

influential skills

intrapersonal skills

Excellent English Command - Speaking, Reading, Writing

By applying you confirm you have these skills.

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