We are looking for a residence/ estate manager/ portfolio manager in Pretoria as soon as possible.
Job responsibilities:
- The residence manager will be responsible for the management of the entire estate.
- Building management: this responsibility will be mostly supervisory though the residence manager will be held accountable for all aspects of the buildings: Inspections, Security, Maintenance, Health & Safety, Cleaning & waste management, Project management, Stores management, Management & maintenance of equipment, furniture & vehicles.
- Staff management
- Residence management staff will report to the residence manager including: Maintenance manager, Security manager, Cleaning supervisor, Administration manager
- The residence manager will have overall responsibility for 65-70 staff members
- The residence manager will have ultimate responsibility for disciplinary procedures and processes
- Arrange training for security, cleaning & maintenance staff as and when necessary.
- Tenant management
- Head lease management:
- Tenant administration: supervision of the administration of individual leases and complaints
- Deal with escalated complaints in professional and diplomatic manner.
- Ensure adequate communication at all times.
- Expense management.
- Revenue management.
Job requirements:
- Highly diligent and organised
- Attention to detail is essential
- Patience and the ability to communicate with a wide variety of personality types and levels of seniority will be required
- Dependability and consistency in actions toward staff and students will be very important
- Previous experience with residence management will be an advantage
- Previous experience of at least 5 years in property management is essential
- Previous experience of management of staff is essential
- Proficiency with Microsoft Office essential
- Ability to write reports for management meetings is essential
- Grade 12 required, any post matric qualifications will be an advantage
- Proficiency in English essential, Sepedi will be an advantage
About company:
Trafalgar is the leading residential letting agency across South Africa, letting and managing residential properties across all major metropolitan areas.
