We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2, 500 of the brightest minds across our offices in the USA, South Africa, UK, Spain, Malta, Sweden and Australia.
To work for Derivco means you will work with cutting-edge technology., in our designer offices. Our people are brilliant., our ideas fresh and our technology is trailblazing.
You will be inspired, challenged, and stimulated every day and you will receive an extraordinary number of high-fives - rewarded for work well done. A place where you will feel as if you have found your intellectual and creative home.
Sounds pretty awesome, right?
Derivco is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.
Job Description
Derivco South Africa is seeking a highly skilled and motivated Resource Planner to be part of our dynamic team.
Key Responsibilities
- Understanding the levels of urgency and gather relevant information to enable the scheduling of deployments.
- Schedule all deployments to ensure work is allocated optimally based on priority and team capacity.
- Confirm the allocation of work with teams and ensure a general notice is circulated amongst stakeholders to ensure awareness of deployment activities.
- Review deployment request information and feed back to requestors on any non-conformance to ensure all deployments meets the requirements of the organisation's change management process and SLA's for scheduling.
- Monitor and track the project team's time logging to ensure time is logged correct for accurate billing and costing.
- Receive, raise and communicate priority calls from internal and external stakeholders to create awareness and prioritise workload
- Review, identify and communicate high risk deployments to identify and create awareness of potential conflicts.
- Knowledge, Practices and Continuous Improvement
- Reviews performance measures relevant to own work to suggest improvement and personal development opportunities.
- Reports issues and risks identified when following team practices (processes, tools, methods, standards) to support continuous improvement.
- Minimum Qualification: Matric
- ITIL Foundation is advantageous.
- 1-2 years' experience in a planning or coordination role
- Microsoft Office
- Customer Service
- Communication
- Data Analysis
- Strategic Planning
- Lead Generation
- Time Management
- Demand Forecasting
- Resource Planning
- Ambitious
- Passionate about solving problems
- Innovative
- Team Player
- Hybrid working model
- Opportunities for personal and professional growth
- Employee wellness - Onsite gym/ Gym allowance
- Employee Assistance Program
