Main purpose of the job
- To achieve employee, P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management.
Requirements
- English proficeincy : Good
- At least 3 years experience in managerial role in Restaurant environment (Quick Service Restaurant advantageous)
- Numerical Proficiency: Good
- Computer skills: Windows experience, word processing,preadsheets and electronic mail
- Financial acumen: Basic understanding of financial information
- Busines Skills: Managerial experience, points of sales experience (computerised electronic sales)
- Business Tertiaty Qualification (advantageous not required)
Key Responsibilities
- Achieve Operationsl Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
- Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
- Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.
- Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
- Implement restaurant training programmes for all staff to enable them to maximise performance and realise their career potential.
- Support and demonstrate Yum!’s How We Work Together principles acting as a role model and providing leadership as necessary.
- Manage cost controls in accordance with company policy and procedures, directing the activities of employees in meeting targets placed on controllable, maximizing sales, operating efficiency and profitability.
- Ensure that the training and development of employees is to company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required
- Achieve consistent results through team management
