- Responsible for all administrative tasks in the restaurant across all departments inclusive of the
- Subsequent filing of all invoices after capturing.
- Responsible for employee administration such as warnings, leave requests, contracts, policies, AODs
Finance Responsibilities
- Invoicing: Compilation of Payment schedules as well as capturing of all invoices on the system
- Cashups: Reconciliation of all waiter cash ups on a daily basis.
- Reconciliation of all waiters tip received on a weekly basis.
- Variances: General manager to check and verify stock orders and stock takes and where applicable
- Liquor Orders: Replenishing stock in the bar area (if applicable) with assistance and under the guidance of the Operator.
- Responsible for all stock orders back and front of house with assistance and under the guidance of the Operator.
- Devise an action plan to curb high food costs and eliminate variances where necessary.
- Ensure that stock shortages are accounted for and/or kept to an absolute minimum.
- Investigate stock shortages and where applicable, take the necessary disciplinary action.
- Ensure that store wastage is kept at an absolute minimum.
- Planning and coordination of weekly shift roster.
- Implementation of Weekly roster and shift scheduling for the entire FOH & BOH to ensure that the shop is optimally staffed at any point in time. The GM is responsible for the compilation of the shift roster which is signed off by the Operator on a weekly basis.
- Customer Satisfaction: Conduct regular floor walks and interact with customers as much as possible
- Deal directly with customer complaints and queries
- Experience: Minimum 4 years restaurant management experience
- Must be Computer literate (POS Experience Required)
- Grade 12 Minimum Postgraduate would be beneficial
- Qualities: Vibrant / self-starter / entrepreneurial / strong management skills / outgoing personality / financial & business acumen required
