Posted on: 16 August 2018
ID 569325

Restaurant Manager

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Responsibilities:

•  Coordinate daily Front of the House and Back of the House restaurant operations

•  Deliver superior service and maximize customer satisfaction

•  Respond efficiently and accurately to customer complaints

•  Regularly review product quality and research new vendors

•  Organize and supervise shifts

•  Appraise staff performance and provide feedback to improve productivity

•  Estimate future needs for goods, kitchen utensils and cleaning products

•  Ensure compliance with sanitation and safety regulations

•  Manage restaurant’s good image and suggest ways to improve it

•  Control operational costs and identify measures to cut waste

•  Create detailed reports on weekly, monthly and annual revenues and expenses

•  Promote the brand in the local community through word-of-mouth and restaurant events

•  Recommend ways to reach a broader audience (e.g. discounts and social media ads)

•  Train new and current employees on proper customer service practices

•  Implement policies and protocols that will maintain future restaurant operations

Requirements:

•  Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

•  Proven customer service experience as a manager

•  Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

•  Familiarity with restaurant management software, like OpenTable and PeachWorks

•  Strong leadership, motivational and people skills and

•  Acute financial management skills.

Interested and Qualified persons are required to forward their CV/Resume for review and immediate application processing.

Occupation:
Hotel managers
Hotel jobs
More details
Salary:
Salary negotiation
Contract type:
Full-time


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