The Sanlam Retail Affluent (SRA) cluster is responsible for Sanlams retail business in South Africa. It provides clients across different market segments (entry-level, middle-income, affluent, professional market and business owners) currently with a comprehensive range of appropriate and competitive financial solutions. These include traditional life insurance risk and savings products, investment, retirement, health and fiduciary services. Our products are designed to facilitate long-term wealth creation, protection and niche financing and therefore these solutions are engineered around client needs. Sanlam Individual Life (SIL), which is one of the businesses within SRA, offers Risk solutions to various segments within the market. At Sanlam we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.
What will you do?
The role of the Business Analyst is to identify, analyse and define business requirement for long-term insurance quotations and new business. This role forms part of the Business Change team which consists of many Business Analysts responsible for various workstreams.
Outputs/Core Tasks
- Identify, analyse, and define business requirements for long term insurance quotations and New Business; Write the Business Requirements Specification (BRS); Prepare and use case specifications supported by appropriate diagrams with the identifications of test conditions and ensure integration of changes into process environment.
- Conduct post implementation reviews to ensure that processes have been successfully implemented, are being adhered to and identify any refinements required.
- Understand the interrelation of processes between different areas of the company and formulate recommendations, where appropriate, for reform and improvement of these process flows.
- Make recommendations for the enhancement or replacement of existing software and/or home-grown solutions / applications used within SIL with modern, practical, cost-effective solutions to give SIL a competitive edge.
- Identify opportunities where new technology; digital developments and/or automation can be value adding in SIL.
- Develop and maintain work management and resource planning statistics for departments and seek to continually improve and monitor the integrity of the underlying data.
- User testing.
- Assist with production enquiries.
The environment necessitates overtime in peak periods. The amount of overtime hours depends on the business need in terms of the volumes received.
What will make you successful in this role?
Role Requirements
Qualification
- Degree or Diploma in Business / System Analysis or similar qualification.
- At least 3 years Business Analyst experience within the Life Insurance industry.
- Experience in implementing new technology, digitization, automation, etc.
- Reporting experience leveraging off technology will be an advantage.
- Agile experience will be an advantage.
- Exposure to user experience design, human-centered analysis and design will be an advantage.
- Application of project management principles.
- Understanding of data management.
- Knowledge and skills of VBA
- Business acumen
- Communicates effectively
- Decision quality
- Analytical thinking
- Cultivates innovation
- Plan and align
- Customer focus
- Collaborates
- Influencing and gaining commitment
- Drives results
- Team success
- Being resilient
- Computer skills (MS Excel advanced level)
Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
Core Competencies
Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently
Collaborates - Contributing independently
Being resilient - Contributing independently
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Closing date: 23 February 2023
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
