Posted on: 25 March 2024
ID 906615

Retail Sales

The client based in Durban North , are looking for a Retail Sales Representative / Cashier to provide excellent customer service and meet sales quotas for a Stationery Retail Store . Role: Sales / Customer Service / Cashier - 1st language Afrikaans

Location: Durban North

Requirements
  • Proven work experience as a Retail Sales Representative,
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • Strong communication skills who can make customers feel welcome in our store will stand out.
  • You will help identify client needs, present and answer questions about our products and services and recommend solutions.
  • A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
  • Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the stores profitability.
Role & Responsibilities
  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services
Occupation:
Management, human resources jobs


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