Department: Retail Operations
Direct Reporting Line: Retail Store Manager
Subsidiary/country: Cavendish, Cape Town, South Africa
JOB PURPOSEAssist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIESIncludes the following. Other duties may be assigned.
- Ensures the highest level of adidas service is given to each customer.
- As needed, completes any regular sales transactions involving cash, credit, checks, etc.
- Involved indirectly with ticketing of products as well as checking paperwork against items received.
- Assists in product flow from stockroom to sales floor on a fill in basis.
- Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
- Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
- Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
- Maintaining general housekeeping standards
- Safekeeping of Company assets
- Listening
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy level
- Matric certificate
- 0 1 years of retail experience
