Rooms Division Manager at Village & Life

Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.

If you thrive on a company culture that focuses on growing their employees through career development and excellent incentive programs, then this is the company for you.

Camps Bay Village serviced apartments is seeking a Rooms Division manager to manage and control all operational aspects of the Front office, Maintenance and Housekeeping departments and ensure smooth running of the operation.

Minimum Requirements

Matric
Hospitality qualification (advantageous)
2 - 3 years in a similar position in a 4 / 5 star environment
Strong OPERA experience

Main purpose of the position

Act as Duty Manager
Summarise guest feedback and implement changes and repairs
Assist in Maintenance, Front office and Housekeeping departments as per operational requirements
Filling the gap between Operations and Facilities
Anticipate the needs of repeat guests
Training and development
Act as a liaison with the dedicated recruitment consultants in the company
Ensure that all policies and procedures are followed
Weekly revenue reports
Submit project management to financial controller on a weekly basis
Ensure all staff are well versed in HACCP policies and procedures
Report non-compliance
Leave and ESS management
Hold regular performance appraisals with senior staff, identifying areas for development and training needs
Chair disciplinary enquiries

Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us within 2 weeks, please accept your application as unsuccessful.

Desired Skills