Sales Admin Afrikaans Speaker

Position: Client Liaison  Salary: R12000 with benefits Based in Cornubia  ***Candidate must be fluent Afrikaans*** My client requires a candidate to provide their admin and sales skill to assist in selling the companys software to customers. The suitable candidate will be trained on the product. Client Service Delivery: *Deals with client enqueries via telephone or e-mail in adherence with productivity standards. *Takes inbound calls and shares relevant information. *Finalises call at point of contact where possible. *Ensures that more complex queries are escalated appropriately. Personal Effectiveness: *Accountable for service delivery through own efforts. *Individually accountable for managing own time, tasks and output quality. *Makes increased contributions by broadening individual skills. *Collaborates effectively with others to achieve personal results. *Accepts and lives the company values. Quality Assurance: Handles all queries in adherence with procedural and quality standards.   Job Requirements: Matric  Post matric qualification will be advantageous Customer service experience of 2 years will be advantageous (telephone and email) Some sales experience is required. Excellent verbal and written communication skills in English and Afrikaans Ability to work under pressure Must be team orientated Good judgment and problem solving skills High sense of client care with high energy levels Experience with customer complaints handling is advantageous Computer literate i.e. MS Office and good typing skills The business hours are Mon-Fri from 07h30 to 16h30  Own or reliable transport essential Must live in the area Competencies: Client Focus Commitment Initiating Action Ownership Technical Knowledge If you qualify for the above mentioned requirements, please email cv to candice@excelrecruitment.co.za.