Purpose: The fulfillment of administration and logistical tasks to the satisfaction of the internal and final customer (from ordering until shipment). Ensure that delivery and distribution is implemented in an effective and proper manner.
Responsibilities
Coordinate reporting on Sales KPIs.
Fulfill Sales Admin functions.
Coordinate Sales Logistics process.
Coordinate demand/sales planning process.
Contribute to the fulfillment of customer needs by ensuring the prompt and smooth implementation of the sales and logistics procedures
Fulfill order processing tasks, reporting/statistics (internal and external), control the pricing policy and monitor the sales order status (back orders, on time deliveries and accuracies etc.) so as to ensure the final and complete satisfaction of the customers.
Coordinate with the sales team on a weekly basis to provide adequate visibility and coverage of customer demand across all manufacturing hubs the forecast to the productions hubs, in order to ensure customer demand is captured by manufacturing hubs via IPP, sales orders etc.
- Coordinate customer feedback on issues related to ICM sales, logistics and providing excellent customer relations.
Provide support and on time reports to customers and sales representatives for ICM.
Assist towards the control of receivables and approve sales orders, following companys procedures.
