Key Performance Areas
Retail Administrator
- Customer Services
- Sales & Ticketing
- Cashing up and stock taking
- Replenishing of stock and administrative related tasks
- OHS&E As per outlined role
- Opening & Lock-up of the museum and the shop
- School & Group Bookings (Securing bookings and administrative related tasks)
- Provide Technical Assistance Museum AV Systems for Activities & Events
- House Keeping Tech Rooms & Stores
- Other tasks or activities which fall within the general functioning of the Origins Centre as determined by the Head of Origins and the operations Manager.
KEY COMPETENCIES
- Computer literate (MS Word, Excel, Email, Internet), knowledge of Pastel is a plus.
- Excellent communication and customer service skills
- Experience working with card machines and cash sales
- Knowledge of University operating systems and processes
- Good understanding of sales processes and basic accounting
- Problem-solving skills, ability to take initiative
- Excellent time management, ability to prioritise, make decisions and solve problems in a complex environment with competing demands
- Have a very high level of personal and professional integrity and trustworthiness
- Ability to work independently
- Excellent interpersonal and organizational skills.
- Matric Certificate or equivalent
- 3+ relevant experience in a retail environment (experience at the University or tertiary educational sector will be advantageous).
Detailed Description
Job Requirements
Additional Details