Vision Elevators, a local elevator company is looking for a Sales Administrator to join their dynamic and driven sales team based in Durban or Johannesburg. The role of the sales administrator is to deal with incoming customer enquiries and to assist and provide support to the sales team with regards to daily sales administrative activities. This important position contributes to the quality of customer service and the achievement of sales targets.
Responsibilities:
- Handle incoming calls and emails from potential and existing customers, designate to the sales consultant and ensure that sales are closed.
- Plan and set up appointments with customers on behalf of the sales consultants
- Assist the sales consultants with providing correct pricing information during quotations.
- Manage all aspects of the sale on SAP B1 (loading customers, linking sale opportunity-quote, following up on completed quotations etc.)
- Ensure that tender supporting documentation is kept up to date and available to all sales consultants.
- Make electronic copies of tender documents and file appropriately (using Google Drive)
- Ensure that all relevant contract documents during quotation and order phases are filed correctly in both electronic and hard copies
- Ensure queries are attended to and feedback is provided to relevant parties
- Interacting with new and existing customers and attend to service requests, complaints and/or follow ups
- Update website with latest information
Minimum requirements:
- Completed Matric or equivalent.
- Computer literate in MS Office (proficient in Word, Excel, and PowerPoint) and Google Docs/Slides/Sheets
- Excellent interpersonal skills, as well excellent communication skills, verbal and written to both technical and non-technical audiences
- Ability to interact well at a senior level with both management and customers
- Timely, well organised and attentive to detail
- Able to work well within a team environment
- Strong ability to manage a number of tasks at the same time
- Take initiative to recommend process improvements and demonstrate creative thinking
- Excellent problem solving skills; ability to assess a problem and determine an effective course of action
- Must conduct themselves in a polite and professional manner at all times
Preferred requirements:
- Experience with SAP Business One is preferred
- Related tertiary education or training is an advantage
- Experience in an administrative or sales role
Send your CV to visionelevators.salesadm@gmail.com before 30 Sept.
