MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way free from worry and most importantly at peace with all the what-ifs of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWays core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!
Broker Sales Agent
The Direct Broker Distribution channel is looking for an assertive and enthusiastic individual who would like to become a Broker Sales Consultant, based in Centurion, Kosmosdal. This position requires call centre experience and working with direct brokers. Working from our direct broker acquisition channel, assisting our personal lines brokers with their quotes and underwriting of their clients. Your business goal is to deliver great value-for-money products, and you do this by following the basic principles of great broker/customer service and transparency in all their dealings. They are fanatical about delivering exceptional Customer Service. Interested? Read further
Minimum Qualification Required
- Regulatory Exam (RE 5)
- FAIS credits
- Matric / NQF 4
- Minimum 3 years experience in financial sales sector and/or client services call centre environment
- 1 year experience working with brokers.
- Be able and responsible to increase/exceed sales through building report with Brokers and Clients, by providing superior sales service through technical and product knowledge on Personal Lines Insurance products. Always keeping TCF in mind.
- Be able to work towards set individual and team targets and be required to achieve and exceed set targets.
- Be able to build internal stakeholder relations to ensure superior service is provided to both broker and client alike.
- Computer literate in MS Word, Excel, Word & Power point (proficient)
- Presentable with excellent verbal & written communication skills
- Knowledge of competitors products/advantageous
- Self-disciplined
- Self-motivated
- Problem solving skills and solution oriented
- Presentable
- Attention to detail with Active listening skills
- Able to work flexible hours
- Broker/Customer focused
- Results oriented
Customer Service
Team Support
Administration
Quality, compliance and accreditation
Personal Attributes
Communicates effectively - Contributing dependently
Decision quality - Contributing dependently
Action orientated - Contributing dependently
Optimises work processes - Contributing dependently
Build a successful career with us
Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
Core Competencies
Cultivates innovation - Contributing dependently
Customer focus - Contributing dependently
Collaborates - Contributing dependently
Being resilient - Contributing dependently
Drives results - Contributing dependently
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to Apply: 12 August 2024.
Our commitment to transformation
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
