The purpose of the sales agent is to act as a good brand ambassador in order to grow the AA Warranties market share through the sale of our Life products. A successful candidate achieves this goal through educating our customers on the benefits of our product, providing excellent customer service and exceeding sales targets.
Qualification
- Matric/Grade 12
- RE5
- Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)
- 3 years call center sales experience
- 1 year outbound call center sales experience
- 2 years Life Insurance experience
- Fluency in English is essential plus one other official language.
- To maximise policy sales and monthly written premium in a compliant and customer centric manner.
- To be responsive, courteous and professional in dealing with the Companies supporting lead providers and customers.
- To execute the sales process with skill, knowledge, diligence and integrity.
- To optimise each lead by selling additional products where these are available.
- To use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
- To accurately identify the needs of the customer by asking effective questions and listening attentively.
- Match benefits accordingly and demonstrate how a product satisfies their needs.
- To understand objections and overcome them with an appropriate response.
- Strive to become an expert in your field through observation and collaboration.
- To continuously improve skills through practicing areas identified for improvement.
